The Guest Communication Study
We surveyed 2,024 vacation rental guests about the communication they received from their hosts before, during and after their trip.
Upgrade your Airbnb welcome book too
Give guests something to love and linger over in their own time. Perfect for pre-, mid- and post-stay info and comms.
Help your guests plan their best stay!
Download the report
Discover what influences guest satisfaction, reviews and spend.
Enter your details for free access to our full Guest Communication Study.
Take your guest communications to the next level
Packed full of easy-to-understand data, The Guest Communication Study provides actionable insights into every aspect of guest communication, including:
- contact frequency
- message format
- communication preferences
- and much more!