Adding a new guide: which camp are you in?

3 min. readlast update: 10.17.2023

We’re often asked the best way to set up a new guide. The answer is that it depends 😉 Here are some scenarios which should help you decide. And if you’re not sure, just send us a support message, we’ll help!

Example 1: my new guide is going to be very similar to the first

Think of a scenario where you have two properties in the same town or on the same site. Most of the info is the same, except maybe things like the WiFi password. Nice and simple. This step-by-step video shows you how to set things up.

Example 2: my new guide is very similar but located in a different area/town

Like scenario 1, things like WiFi are going to be different. But you’ll also likely be recommending different restaurants, etc. Also simple, just a different process. This step-by-step video walks you through things.

You’ll start to hear some jargon, here are a couple of definitions 😊

  • Tags: it’s a cunning way to send the same info to groups of guides instead of manually adding to each. Take the ‘All Guides’ tag already in Content Hub, any info tagged as ‘All Guides’ gets auto sent to, yup, all guides!
  • Custom content or customisations: er, what?! Ok, think of it like this… you want the WiFi section in all your guides but need a different WiFi password on each. That’s called custom content (different info!)

Example 3: my properties/units are different in style but located in the same area and can share the same local area content.

You’ll want a new Tag for each style of property/unit and one for the local area guide. Then you can create a template for each property/unit style with all the relevant topics and a local area guide template too. Give each property/unit the relevant style Tag plus the local area Tag. Then use custom content on each guide page to create unique versions of content for WiFi and Directions etc. You might also find the Override Visibility toggle useful to fine tune your Tags. This step-by-step video shows how to create new Tags and add custom content to guides.

Example 4: my properties/units are spread across a number of buildings/resorts. The properties/units within each building/resort are very similar but the buildings/resorts themselves are quite different.

You’ll want a new Tag for each building/resort and possibly a separate local area guide Tag(s). Then you can create a template for each building/resort with all the relevant topics in Content Hub. Use custom content on each guide page to create unique versions of content for WiFi and Directions etc. You may also find the Override Visibility toggles useful to fine tune your Tags. For the local area guides it will depend on where your buildings/resorts are located, you might be able to simply use the same building/resort tags but if not then just create new Tags for each area and activate them on the relevant guides. This step-by-step video shows how to create new Tags and add custom content to guides.

Example 5: my properties/units are all pretty unique and in different locations.

You’ll need a new Tag for each property/unit in your portfolio. Any topic you want on all your guides, such as WiFi, Directions, Rental Rules etc can be given all the Tags and then custom content for those topics added on each guide as required. This step-by-step video shows how to create new Tags and add custom content to guides.

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