Help CenterThis article lists the new features released for the Touch Stay platform and includes links to any relevant support articles about those features.
April 2024
- Ability for Guesty Pro to match sub-units to Touch Stay guides.
- Ability to create Guide level data mapping for Guesty Pro, Escapia & Streamline.
- Memo templates can now be scheduled based on invitation creation date.
March 2024
- Guesty Lite integration released. Learn more
- Data Dashboard released.
- 10 new types of Custom Elements added. Learn more
February 2024
- Airbnb integration, powered by Hospitable Connect, released. Learn more
- Reorganisation of integrations into a new page with more intuitive tabs.
- Single sign-on option for Google and Facebook released.
January 2024
- Search function added to Category icon choice.
- Ability to choose columns displayed on Guides page and Invitations.
- Upgraded front-end framework for improved reliability and performance.
December 2023
- Ability to add additional users to help manage your account. Learn more
- Custom Elements feature released to support embedding third party tools in your guide. With Custom Elements your Touch Stay guidebook becomes the central tool for you to showcase your property, upsell guest services and streamline business operations. Learn more.
- Guest feedback popup released. Gather guest sentiment and see how much your guests enjoy using your guidebooks. Learn more
- 20 new Category icons added.
November 2023
- Integration performance improvements
October 2023
- Track integration released
- New map pin icons added. See how to add Google Places to your map here
- Guesty door lock manager now included in the Guesty for Pros integration. Learn more
September 2023
- Streamline integration released
- New templates for Home Exchange and Pet Sitting released
- Ability to automatically send a custom guidebook link for each reservation into Hostaway messages. Learn more
August 2023
- Upgraded integration processing
July 2023
Read about all of our most recent releases in the Summer Product Update
- Touch Stay Account & Profile update. See what's changed in this video
- Email Capture Special Topic
- Memo: Stop sending messages scheduled in the past
- Choose your map home pin icon: You can now change the home pin icon on your Map to better reflect the type of property your guide relates to
June 2023
- Touch Stay Helper released
May 2023
- Services migrated to new server infrastructure
- SuperControl integration released
April 2023
- Enhancements to integrations to improve guide match & import performance
- Enhancements to integrations for improve phone number handling
- New Knowledge Base released
March 2023
- Guesty for Pros integration released
- New Category icons added
- Memo enhancement to allow in-use templates to be deleted
- Tide times widget released
February 2023
- Added WhatsApp as a contact choice on the guide cover
- Tags have a colour picker available for selection
- New filter added to the Invitations table for “Future Arrivals Only“
- Lodgify integration released
January 2023
- First Impressions and Ratings Topics, with guest email capture, released
- Avantio integration released
- Anytime Booking integration upgraded to optionally pass invitation link back to Anytime
December 2022
- Categories added to internal links and deep links
- Added review links to OwnerRez integration
November 2022
- Anytime Booking integration released
- Sort and search added to photo selection screen
- Custom fields now available on Invite by Link
- Owner portal is fully mobile optimised
October 2022
- Optimised guide view loading speed
- Map Hostaway mailbox as reply-to address
- Have guide “Get Started” button always reset Info tab
September 2022
- Field codes added to guide content
- Server infrastructure upgraded
August 2022
- Hostaway integration released
- OwnerRez integration upgraded to optionally pass invitation link back to OwnerRez
- Optimised photo selection screen loading times
July 2022
- Memo is mobile optimised
- Guest View: Share option added to Info tab
- Fixed bold font handling on Chrome for Mac
June 2022
- Ability to include deep links in Memo message templates
- Ability to hide Map tab of guide
- New languages added: Chinese, Bulgarian and Indonesian
May 2022
- Memo 1.0 is released! The upgraded guest notification system is launched.
March 2022
- Guest View: Contact email & phone icons and logo added to Info tab
- Guest View: Improved uncommon browser detection and alerts
February 2022
- Guest View: Search function moved to its own tab
- Ability to set custom zoom level of the map tab
January 2022
- Guest View: Users can see their current location on map tab of guide
- Added new user tours and refreshed Getting Started page
December 2021
- Square logos now have an optional circular border
- Guest View: Improvements to the mobile navigation
November 2021
October 2021
- Search function on the Invitation table
- Ability to create and edit custom topics from Content Hub
September 2021
- Travel Association accounts upgraded to new version
- Guest View: Improvements to the desktop navigation
- Guest View: Improvements to non-standard mobile browser recognition
August 2021
- New starter template options
- New subscription options for different templates
July 2021
- Improvements to the PWA handling on iOS
- Additional guidance when adding multiple guides
- Added a further 20 map pin style icons
June 2021
- Internal linking to Subcategories and Topics
- Deep links to Subcategories and Topics
- Create QR codes for deep links
- Download all deep links
- View counter for Quick Share link
- Option to have topics start closed in the guest view
- Improved function of the browser back action (back button or swipe) in guest view
May 2021
- Migration of Welcome Section into Content Hub
- Add a QR Code to cover page of PDF
- Create QR Code for your Quick Share links
- Guest View: Users can now Expand/Collapse All in the topics list
- Guest View: When clicking on a Category in the grid menu, those with a single Subcategory bypass the Subcategory menu and take you directly to the topics
- iOS (iPhone & iPad) is now supported for drag and drop in Content Hub
- Guide Content load speed improvements
April 2021
- Content Hub load speed improvements
- Guide Content adding and editing of content performance improvements
- Content Hub adding and editing of content performance improvements
March 2021
- The brand new Touch Stay Portal is launched!