Digital guidebooks that reduce questions
92% of Touch Stay users tell us they're already saving time and have happier customers
What is a digital guidebook?
Ditch complex PDFs, wordy unread emails & outdated printed booklets. Simply share a link to your Touch Stay digital guidebook!
Simple as 1, 2, 3
1. Save time
Provide all the answers in one handy place, saving everyone time
2. Help people help themselves
It's all there for them to crack on without needing to bother you
3. Reap the rewards
Happier you, happier teams, happier customers - a better experience for all
Bursting with features
Discover how our feature rich guidebooks can transform your business
But wait, there's more...
Simple to get started
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Choose your template
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Easily organise your info
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Customise layout & design
Easy to share
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No app to download
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Works on any device
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QR code generator
Features you'll love
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Offer multiple languages
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Upsells, embeds & data capture
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Track usage & gather feedback
Get set up in minutes, not days
Set up and maintain hassle-free digital guidebooks with Touch Stay - no downloads needed. Simply share the link for users to access information effortlessly.
Our guidebooks work with...
Happy users = happy you
Happy users share more positive feedback and word of mouth joy.
I've lost count of how many extra nights we booked thanks to our guidebook.
Dani Stein, Villa Umi Dewi Sri
All the support you need
We're real people who provide friendly, helpful support. Join our community for advice and tips, or explore our blog, webinars, and podcasts to grow your business with us.
Want to delve deeper?
Our digital guidebooks come with a host of features if you need them - scheduled messaging, personalisation, and integrations and third party embeds.
Trusted by businesses like yours worldwide

Touch Stay pricing
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Use our pricing module below to discover how accessible our product is and explore our multi-guide deep discounting!
Take a closer look
Let us introduce you to our Touch Stay guides. We’ll show you how to create your own or even handle the creation for you.
Frequently asked questions.
Touch Stay is a digital guidebook platform that helps vacation rental hosts, B&B owners, and property managers share property information with guests automatically. It replaces printed welcome books with a mobile-friendly guide containing check-in instructions, house rules, Wi-Fi details, local recommendations, and more. Touch Stay includes an AI chatbot, upsell widget, and 5-star review popup.
A digital guidebook is an online property guide that guests access via a link on any device. It typically includes check-in and checkout instructions, Wi-Fi passwords, house rules, appliance guides, and local area recommendations. Digital guidebooks are used by vacation rental hosts, Airbnb managers, and B&B owners to reduce repetitive guest questions and improve the guest experience.
A digital guest book for Airbnb is an online guide sent to guests before or during their stay. It replaces printed welcome folders with a shareable link that works on any phone or tablet. Platforms like Touch Stay let Airbnb hosts create digital guest books that include check-in details, house manuals, local tips, and upsell options, all delivered automatically through PMS integrations.
A digital welcome book is an electronic version of the printed binder many vacation rentals leave on the kitchen counter. It contains property instructions, house rules, local recommendations, and emergency contacts. Unlike a printed book, a digital welcome book can be sent before arrival, updated instantly across all properties, and tracked with analytics to see which sections guests view most.
A digital house manual is an online guide covering how a property works: appliance instructions, heating and cooling, Wi-Fi setup, parking, waste and recycling, pool or hot tub operation, and any property-specific details. With Touch Stay, your digital house manual lives inside your guidebook and is accessible to guests on any device, before and during their stay.
A vacation rental chatbot answers guest questions automatically using your property information. Touch Stay's AI chatbot is built into the digital guidebook and responds to questions about check-in, Wi-Fi, parking, house rules, and local recommendations 24/7. It only uses your guidebook content, so answers are always property-specific and accurate.
Digital guidebooks are shared with guests via a link, regardless of which platform they booked through. Touch Stay integrates with property management systems that sync reservation data from Airbnb, Vrbo, Booking.com, and direct booking sites. The guidebook is sent automatically before arrival with no manual work required.
The best digital guidebook for short-term rentals is easy to create, integrates with your PMS, and delivers automatically to guests. Touch Stay is purpose-built for short-term rental hosts and property managers, with features including an AI chatbot, upsell widget, guest analytics, and a 5-star review popup. It works with all major PMS platforms and requires no app download for guests.
Property managers using digital guidebooks typically save 5-20 hours per week by reducing repetitive guest questions about check-in, Wi-Fi, directions, and house rules. Touch Stay customers report a 50-80% reduction in inbound guest inquiries after automating guidebook delivery.
Yes. Touch Stay offers a 14-day free trial with full access to all features including digital guidebooks, the AI chatbot, upsell widget, and 5-star review popup. No credit card is required to start.