Build your store
Add products and services with a name, photo, price and quantity. Group them into categories like check-in, housekeeping or food & drink.
Platform · Upsells & Add-ons
Turn your guidebook into a revenue stream.
Sell guest extras directly inside your digital guidebook, from early check-in to local experiences. Built-in payments, automated delivery, and no extra apps required.
Ideas that sell
Earn at every stage of the stay.
Store lets guests browse and order extras right inside their guidebook. Less back-and-forth for you, a smoother, more premium guest experience, and €40-120+ extra per booking, without raising your nightly rate.
Excited · planning ahead
Stage 1 · Before arrival
Before guests arrive, they often need the same things — early check-in, parking, airport transfer. With Store, guests browse and book extras themselves, without a single back-and-forth message.
Popular extras
- Early check-in
- Parking
- Airport transfer
- Grocery pre-stocking
Pre-arrival extras sell while excitement is at its peak — guests plan their stay days in advance, and every request handled in the Store is a message you never receive.
Relaxed · open to more
Stage 2 · During the stay
During the stay, guests are relaxed and more likely to enhance their experience. From local tours to celebration setups, extras feel helpful, not salesy.
Popular extras
- Welcome basket or wine
- Cleaning refresh
- Local tours
- Celebration setups
Mid-stay guests spend on experiences, not logistics — a well-timed tour or celebration setup often becomes the highlight they mention in the review.
Unhurried · wanting one more day
Stage 3 · At checkout
As checkout approaches, guests can easily add late checkout, luggage storage or extra services in a tap — a smoother departure for them, extra revenue for you.
Popular extras
- Late checkout
- Extra cleaning
- Luggage storage
- Book the next stay
"Touch Stay has helped us minimise emails and phone calls, giving us more time for the work that matters. The increased reviews have helped to drive bookings too."
How it works
Set up your store once, sell on autopilot.
No new software, no separate checkout page. Your store lives inside the guidebook guests already use.
Guests add to cart
Guests browse the store right inside the guidebook and add extras to their cart in a couple of taps, no app, no account.
Get paid your way
Take payments online with secure Stripe checkout, or manage them yourself, your choice. Either way, you get an instant email or SMS notification for every order.
Better guest experiences
Deliver 5-star service from check-in to checkout
Great hospitality is in the details, the early check-in that saves a stressful morning, the chilled wine waiting on arrival, the local tour they'll talk about for years. With Store, those touches are right there for guests to choose, so every stay feels a little more five-star, and earns a little more too.
- More memorable, premium stays
- Happier guests, better reviews
- More revenue per booking
- Effortless touches for you to offer
Built into the guidebook
Earn more from every booking
Guests already use the guidebook throughout their stay, to check in, find recommendations and plan their trip. Store lets them discover and book extras naturally inside the same experience, from late checkout to welcome baskets and local experiences. With fast Stripe checkout or self-managed payments, buying feels simple and seamless.
- No apps or guest accounts required
- Guests can order in seconds
- Offered at the perfect moment
- Online or self-managed payments
What guests love
Track every sale, all in one place
See what's selling, what's earning the most and how your store grows month after month, all from one simple view. You'll always know what's working, and where the next bit of revenue is hiding.
- Revenue at a glance
- Spot your best-selling extras
- Export orders anytime
- Right inside your dashboard
Departure tipping
Let guests thank your team with a tip
The housekeepers and hosts behind every great stay deserve recognition. With tipping in Store, guests can leave a thank-you in a tap as they check out, cashless and effortless, so showing appreciation is as easy as the rest of their stay.
- Cashless tipping, right in the guidebook
- Prompted at checkout, when it feels natural
- No cash, no awkward moment
- A simple way to reward your team
Real hosts, real revenue
Hosts are already earning more.
Real quotes from interviews with property managers, B&B owners, and hosts who switched to Touch Stay.
On revenue from upsells
"The guidebooks give guests the opportunity to plan their stays and book activities before arrival. Guests get all the information they need, and we get a nice revenue boost from tour company kickbacks!"
On the guest experience
"Touch Stay has transformed our guest journey from a largely manual, message-heavy process into a streamlined, elevated experience that benefits both guests and our business. We've saved up to 10 hours a week on repetitive inquiries and grown direct bookings by 15%."
Why it works
Why hosts keep using the Store.
Set it up once and it quietly works in the background, more revenue, less admin, happier guests.
Guests actually use it
It lives inside the guidebook they already have open, so guests browse and order on their own, no nudging needed.
No awkward upselling
No scripts, no sales pitch. Guests choose what they want, when it feels natural for them.
Fewer manual requests
The questions and bookings that used to fill your inbox now quietly handle themselves.
Works across every property
Set it up once and run it consistently, from a single home to a whole portfolio.
Connected
Payments and bookings, in sync.
Connect Stripe for payments and your PMS for bookings, so every order is tied to the right guest and stay.
HELP
Still got questions?
Touch Stay is a digital guidebook platform that helps vacation rental hosts, B&B owners, and property managers share property information with guests automatically. It replaces printed welcome books with a mobile-friendly guide containing check-in instructions, house rules, Wi-Fi details, local recommendations, and more. Touch Stay includes an AI chatbot, upsell widget, and 5-star review popup.
Yes. Touch Stay has a free plan — not a trial. You can create unlimited guidebooks with your branding, QR codes, and the AI chatbot, with no credit card and no expiry date. If you want to test everything Touch Stay offers, you can also start a 14-day free trial with full access to all paid features.
An unlimited number of guidebooks — create one for every property, at no cost. The free plan also includes your own branding, QR code links, local recommendations, the AI chatbot, and the guest store. Some features have monthly usage limits: 20 views per guidebook, 8 scheduled emails, and 3 AI chatbot conversations per month. When you approach a limit, we notify you in advance — your guests never see a broken page. See the pricing page for a full plan comparison.
A digital guidebook is an online property guide that guests access via a link on any device. It typically includes check-in and checkout instructions, Wi-Fi passwords, house rules, appliance guides, and local area recommendations. Digital guidebooks are used by vacation rental hosts, Airbnb managers, and B&B owners to reduce repetitive guest questions and improve the guest experience.
Yes. Touch Stay includes an upsell widget that lets you promote extras such as early check-in, late checkout, parking, airport transfers, tours, experiences, or local services directly inside the guidebook.
Most property managers see $20-50+ per booking in additional revenue from upsells like early check-in and welcome packages. The exact amount depends on your offerings and guest profile.
Up to twenty, ensuring variety for different guest needs.
The most popular upsells are early check-in, late checkout, welcome packages, airport transfers, mid-stay cleans, and local experience bookings. You can list any of these in your Touch Stay guidebook.
Yes. Because your guidebook is shared before check-in, guests can browse and buy add-ons like early check-in or welcome packages while they're still planning their trip, when they're most excited to spend.
Yes. You can explore sample Touch Stay guidebooks to see how they work for guests before creating your own account.
No. Touch Stay's upsell widget is built directly into your digital guidebook, so guests discover your offerings naturally during their stay planning. Payments are handled via Stripe.
You can accept payments both offline and online. Online payments are securely processed through Stripe for a seamless checkout experience.
The free plan is free, with unlimited guidebooks and monthly usage limits on some features — ideal for getting started. The 14-day free trial unlocks every paid feature with no limits (PMS sync, unlimited views, custom translations, SMS messaging, and more) so you can test the full platform. When the trial ends, you choose a paid plan — or simply stay on the free plan. We will never remove your data.
Yes. Guests can instantly translate Touch Stay guidebooks into their preferred language directly inside the guidebook, helping international guests access information more easily.
Yes. You can fully customize your guidebook with your logo, brand colors, images, welcome messages, and property information to create a consistent guest experience across all properties.
Yes. Your Touch Stay guidebook is sent to guests regardless of booking channel, so upsells reach every guest whether they booked on Airbnb, Vrbo, Booking.com, or direct.
Outline alternate solutions in your Terms and Conditions.
From the blog
Keep learning.
Practical guides and ideas from hosts and our team to help you get more from every stay.
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RevenueTurn your guidebook into a Store
Discover which vacation rental upsells guests buy most, what Touch Stay's real sales data reveals, and how to turn your guidebook into an extra revenue stream.
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GuideWhat guests actually want before they arrive
Discover what nearly 9 in 10 guests want before arrival, based on Touch Stay's 2026 guest survey, and learn how better check-in instructions can reduce guest questions and create a smoother arrival experience.
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Best practiceHotel upselling ideas that don't feel like selling
Discover which hotel upsells guests actually want, when to offer them, and how to boost revenue with thoughtful extras that enhance the guest experience without feeling pushy.
EXPLORE THE PLATFORM
Your guidebook is just the beginning.
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Digital Guidebooks
One branded link with everything your guests need — the home of your Store.
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AI Guest Assistant
Answers guest questions instantly from your guidebook content — day and night, in any language.
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Guest Messaging
Schedule the right message for the right moment — from booking confirmation to the review ask.
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Reviews & Feedback
Catch issues privately and nudge happy guests to share five-star reviews where they matter.
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Insights & Reporting
See what guests actually read and buy — and improve your guidebook with real data.