Touch Stay & Cloudbeds

Connect Cloudbeds with Touch Stay to keep your guests informed and your team coordinated, every booking.

Share the right info for each guest so they always know what to expect.

Personalized guides use Cloudbeds booking details, including guest name, check-in, and check-out dates.
Automated syncing provides up-to-date information for both guests and staff.
Guide content always pulls from accurate Cloudbeds reservation data to minimize errors.

Quick property import

Automatically bring Cloudbeds hotel details, names, addresses, and cover photos into Touch Stay. Create guides for your properties in just a few clicks.

Seamless reservation updates

New and future Cloudbeds reservations sync directly into guides. Guest names and stay dates are filled in, making each welcome book ready for every arrival.

Efficient guide delivery

Touch Stay delivers unique guide links back to each Cloudbeds reservation. Add these links to message templates so every guest receives their guide promptly.

Time saving

Connect Touch Stay and Cloudbeds so you do not have to input the same property or reservation details twice.

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Connect your accounts in just a few clicks
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Match existing guides to Cloudbeds hotels, or import unmatched hotels to create new guides with property name, address, and cover photo included automatically.
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Reservation data including guest name, arrival date, and departure date, syncs straight into your guides, ready for you to share with each guest.

What guests need

Share the right info for each booking, so guests never get stuck

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Personalised guides use key booking details like guest name, arrival, and departure dates.
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Automated syncing imports guest and property information directly from Cloudbeds into Touch Stay, ensuring guides are always current for seamless check-in and communication.
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Each guide is populated from accurate Cloudbeds reservation data, reducing errors and eliminating missing guest information.

Communication pro

Easily share Touch Stay guides using Cloudbeds’ unified inbox and messaging templates.

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Instantly send each guest a unique guide link for every reservation, delivered via Cloudbeds automated messages.
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Add the guide link field directly into your Cloudbeds email templates to automate delivery.
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Track when guests view their guides and monitor engagement for every booking, all from within your Touch Stay account.