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AI Chatbot

Automatically answer guest inquiries with AI Chatbot

Give your guests instant answers to property-specific questions—right within your Touch Stay guidebook. Deliver round-the-clock assistance and reduce your workload, all at once.

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Use your words - or ours

Easily insert Touch Stay’s professionally written templates into your Memo messaging flow, or create a custom message for a new template all your own. Use Short Codes to pull data and personalise your messages with guest names, the name of the property and more.

Our templates anticipate the cornerstone moments when guests might want or need to hear from you, plus some extras along the way. So if you’re new to hosting and unsure what messages to send, don’t fret - we have your bases covered!

More on Communication Flow

Send internal messages too

Memo is multi-functional! You can also use it to communicate with your team members. For example, you can set it to notify your housekeeping crew that a guest has checked out (or in). With many flexible options and use cases - too many to name here! - you can bring us your communication and workflow snags, and we’ll help you smooth them out with Memo.

Maximize Guest Satisfaction

  • Real-Time Assistance: The AI Chatbot is always on hand to provide Wi-Fi details, check-in instructions, and more.
  • Automated Replies: Save precious time by letting the chatbot address the most common questions for you.
  • Property-Specific Focus: It only answers questions based on your guidebook content, keeping guests on-topic and well-informed.
  • Streamlined Management: Receive notifications and fine-tune your guidebook, ensuring the chatbot stays accurate.
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Ai Chatbot

Simple Setup

Start chatting in seconds.

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    Simple Activation: Just toggle the AI Chatbot in your Touch Stay Dashboard.

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    Seamless Integration: No extra tabs, no complex installs. Guests chat directly in your guide.

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    Auto-Updates: The chatbot instantly pulls information from your latest guidebook content.

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AI chatbot

FAQ

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