Collect essential guest details in seconds with Contact Collection

Looking for a simpler way to connect with guests or gather key contact details? The Contact Collection feature is your perfect solution, seamlessly integrated into your guidebook access flow to help you collect and manage guest information in one place.

Try contact collection

Easy to use

Start capturing contact details right away.

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Enable in Seconds: Switch on the feature in your dashboard settings.
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Customize the Form: Decide which fields are required and whether to enable marketing opt-in.
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Automate & Save Time: Guests complete the form before viewing the guidebook, reducing follow-up emails.

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Use your words - or ours

Easily insert Touch Stay’s professionally written templates into your Memo messaging flow, or create a custom message for a new template all your own. Use Short Codes to pull data and personalise your messages with guest names, the name of the property and more.

Our templates anticipate the cornerstone moments when guests might want or need to hear from you, plus some extras along the way. So if you’re new to hosting and unsure what messages to send, don’t fret - we have your bases covered!

Send internal messages too

Memo is multi-functional! You can also use it to communicate with your team members. For example, you can set it to notify your housekeeping crew that a guest has checked out (or in). With many flexible options and use cases - too many to name here! - you can bring us your communication and workflow snags, and we’ll help you smooth them out with Memo.

Instantly improve your guest communication

Boost Engagement: Connect directly with guests beyond the booking platform.
Streamline Messaging: Keep all essential contact info organized for effortless updates.
Grow Your Marketing List: Collect emails and consent for future promotions.

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