The digital welcome book that stops guest questions
Welcome to the magic combination of time-saving tech + human hospitality.
Want to know more? Pull up a pew:
Touch Stay features you'll love
Every customer gets every feature
The original digital welcome book has expanded to a multi-purpose tool between booking and review. Seamless guest journeys are yours with no pricing tiers or benefits to 'unlock'. Every customer gets every feature.
Make sure guests get the Memo
With Memo, you can schedule one-way emails and texts in advance to head off questions and help guests have their best stay. Send a link to your carefully compiled guidebook.
First Impressions is the first tool of its kind for collecting data about the make-or-break first hours of a guest’s stay.
In an era of digital locks and remote hosting, when meeting travellers in person is increasingly rare, First Impressions lets guests know their experience matters to you, and lets you get ahead of any snags in their stay.
Guest reviews - on your own terms
You don’t need us to tell you that guest feedback is gold. And with the Ratings feature, you can now collect ratings and reviews throughout your Touch Stay guidebook! Simply text or email a link to your Ratings page, where guests can select a star rating and leave an optional comment.
Keep in touch
Unobtrusively collect guest email addresses for your marketing campaigns. With full transparency, interested guests can opt into communications from you. Impress guests with a great experience—as we know you will!—and they’ll be happy to get emails with discounts and info for future stays.
Make it personal.
With Short Codes (or “Field Codes”), you can insert auto-populated data to personalise your guide content and messages to guests. For example, pull a guest’s first name to include in Memo’s automated emails and text notifications, or customise your guides with the names and addresses of individual properties. Save time and present your human face to guests!
Bring it all together
With Integrations, you can connect your Touch Stay guidebook and our suite of tools with your property management system for even smoother sailing through the guest journey. Create efficiencies that make your business more organised, sustainable and profitable!