Best campground management software: features, benefits and how to choose

Running a successful campground or glamping site requires more than just beautiful locations and comfortable accommodations. Behind every thriving outdoor hospitality business lies efficient operations management – and in 2025, this means implementing the right campground management software. 

In this comprehensive guide, we'll explore the essential features of top campground management software, the benefits they offer, compare leading solutions for 2025, and provide guidance on selecting the perfect system for your unique business needs.

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• What is campground management software?
• Why do you need campground management software?
• Key features to look for in campground management software
• Best campground management software in 2025
• How to choose the best campground management software for your business
• Implementation tips & best practices
• FAQs

What is campground management software?

Campground management software is a specialised digital platform designed to streamline and automate the operational aspects of running a campground, RV park, or glamping business. Good campground software allows owners to manage site-specific attributes like:

• Size and dimensions of pitches
• Available utilities (water, electric, sewage)
• Terrain features and accessibility
• Proximity to amenities and facilities
• Seasonal availability and restrictions

Ready to revolutionise your campground's guest experience?

Why do you need campground management software?

The shift from manual processes to specialised software isn't just a trend—it's becoming essential for competitive campground operations. Let's explore why implementing dedicated management software should be a priority for your outdoor hospitality business.

Common pain points without software

Managing a campground without specialised software creates numerous operational challenges that can negatively impact both your business efficiency and guest satisfaction:

• Manual reservation errors: paper-based or spreadsheet reservation systems are notoriously prone to human error, leading to booking confusion and unhappy campers.
• Overbooking issues: without a centralised system updating in real-time, double-bookings become all too common, especially when managing multiple booking channels.
• Inefficient communication with guests: manually sending booking confirmations, check-in instructions, and responding to inquiries consumes valuable time and can lead to inconsistent messaging.
• Payment tracking challenges: following up on deposits, processing final payments and managing refunds becomes increasingly complex without an automated system.

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Key benefits of using a software solution

Implementing comprehensive campground management software delivers significant advantages that directly address these challenges:

• Automated booking and reservation management: eliminate double-bookings with a centralised system that updates availability across all channels instantly.
• Online payment processing: enable secure, hassle-free transactions with integrated payment gateways that automatically track deposits, final payments, and refunds.
• Guest communication and personalised experiences: automate pre-arrival information, check-in instructions, and post-stay follow-ups while maintaining a personal touch.
• Dynamic pricing and revenue optimisation: implement flexible pricing strategies based on demand, seasonality, or last-minute availability to maximise revenue.
• Reporting and analytics: gain valuable insights into occupancy rates, revenue streams, and guest preferences to make data-driven business decisions.
• Operational efficiency: reduce administrative workload by automating routine tasks, allowing staff to focus on delivering exceptional guest experiences.

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Key features to look for in campground management software

When evaluating campground management software options, certain features stand out as essential for effective operations. Understanding these key components will help you identify solutions that address your specific business needs.

• Online booking system: look for a user-friendly interface that makes it easy for guests to view site availability, compare options, and complete reservations.
  
  
• Payment processing: secure, integrated payment processing is essential. The best systems offer multiple payment options (credit cards, digital wallets, bank transfers) and integrate with popular payment gateways like Stripe, PayPal, and Square.
  
  
• Dynamic pricing and availability management: advanced systems offer automated price adjustments based on demand, seasonality, length of stay, and other factors.
  
  
• CRM and guest communication tools: effective communication is key to guest satisfaction. Prioritise software that automates email/text communications for booking confirmations, pre-arrival information, check-in instructions, and post-stay follow-ups.
  
  
• Reporting and analytics: comprehensive reporting capabilities help you track key performance indicators like occupancy rates, revenue per available site, average length of stay, and booking sources.
  
  
• Mobile accessibility: managing operations on-the-go is crucial for hands-on campground owners.
  
  
• Integration with OTA platforms: seamless synchronisation with online travel agencies (OTAs) like Airbnb, Booking.com, Expedia, and specialised glamping platforms ensures your availability is always current across all booking channels, eliminating the risk of double-bookings.
  
  
• Digital guidebook integration: consider software that integrates with digital guidebook platforms like Touch Stay to provide comprehensive property information, local recommendations, and important details to enhance the guest experience.

Best campground management software in 2025

We've identified the top campground management software solutions for 2025, each offering unique strengths suited to different types of outdoor hospitality businesses. Discover more about how incorporating technology can improve your guests’ camping experience. 

1. Campspot

Campspot has established itself as a leader in the campground management space with its comprehensive and user-friendly platform.

Key features:

• All-in-one reservation and property management system
• Advanced grid-based availability calendar
• Powerful yield management tools
• Built-in point-of-sale system
• Customisable online booking engine
• Mobile app for on-the-go management

Pros:

• Intuitive interface with excellent user experience
• Robust reporting and analytics
• Strong focus on maximising revenue through dynamic pricing
• Excellent customer support reputation

Cons:

• Higher price point than some competitors
• May have more features than needed for very small operations

Best for: Medium to large campgrounds and RV parks looking for comprehensive management capabilities with advanced revenue optimisation tools.

2. ResNexus

ResNexus offers a versatile reservation platform that works well for various hospitality businesses, including campgrounds and glamping sites.

Key features:

• Customisable online booking engine
• Automated email marketing tools
• Point-of-sale system
• Integrated payment processing
• Robust reporting capabilities
• Guest relationship management

Pros:

• Excellent customisation options
• Strong marketing automation features
• Good value for smaller operations
• Responsive customer support

Cons:

• Interface less specialised for campground-specific needs
• Some users report steeper learning curve

Best for: Small to medium campgrounds and glamping operations seeking strong marketing automation capabilities alongside reservation management.

3. Astra Campground Manager

With its focus specifically on campgrounds and RV parks, Astra offers a specialised solution tailored to the unique needs of outdoor hospitality businesses.

Key features:

• Interactive site map for visual booking management
• Integrated point-of-sale
• Comprehensive reporting
• Guest management database
• Online booking capabilities
• Mobile accessibility

Pros:

• Purpose-built for campgrounds and RV parks
• Strong site mapping functionality
• Solid track record in the industry
• Regular updates and improvements

Cons:

• Interface less modern than some competitors
• Limited integration with some third-party platforms

Best for: Traditional campgrounds and RV parks seeking a reliable, campground-specific solution with strong site mapping capabilities.

4. Bookinglayer

Particularly strong for glamping and adventure tourism businesses, Bookinglayer combines accommodation booking with activity and experience management.

Key features:

• Combined accommodation and activity booking
• Resource management for equipment
• Staff scheduling tools
• Automated guest communications
• Online payment processing
• Channel manager for OTA integration

Pros:

• Excellent for mixed business models (accommodation + activities)
• Modern, user-friendly interface
• Strong multi-language support
• Good scalability

Cons:

• May be more complex than needed for simple campgrounds
• Premium pricing for advanced features

Best for: Glamping sites and outdoor recreation businesses offering both accommodation and activities or experiences.

5. RMS Cloud

A comprehensive hospitality platform with specific features for campgrounds and outdoor properties, RMS Cloud offers enterprise-level functionality.

Key features:

• Powerful reservation management
• Dynamic pricing tools
• Comprehensive reporting and analytics
• Channel management
• Guest communication suite
• Mobile apps for management

Pros:

• Enterprise-grade security and reliability
• Excellent scalability for growing businesses
• Strong integration ecosystem
• Comprehensive training and support

Cons:

• Higher price point
• May require more substantial implementation process

Best for: Larger campground operations, multi-location businesses, and enterprise-level outdoor hospitality companies.

Complement your new campground management software with a Touch Stay digital guidebook and reduce guest questions by up to 40%! Discover more about how to create a digital guidebook for your campsite. 

How to choose the best campground management software for your business

Selecting the right campground management software involves careful consideration of your specific business needs, operational requirements, and future growth plans. Here's a systematic approach to finding your ideal solution:

• Business size and complexity: the scale and complexity of your operation significantly influence which software is most appropriate. Small, single-location campgrounds may find that simpler, more affordable solutions meet their needs, while larger multi-location businesses typically require more robust enterprise-level platforms with advanced reporting and management capabilities.
  
  
• Budget and pricing models: Campground software typically follows several pricing structures:
  • Monthly subscription based on number of sites/units
  • Tiered pricing based on feature sets
  • Commission-based models (percentage of bookings)
  • One-time purchase with ongoing support fees
    
    
• Ease of use and customer support: even the most feature-rich software fails if your team can't use it effectively. Prioritise:
  • Intuitive user interfaces
  • Comprehensive training resources
  • Responsive customer support (including time zone compatibility)
  • Active user communities or knowledge bases
    
    
• Customisation and integration capabilities: your software should adapt to your business processes, not vice versa. Evaluate:
  • Ability to customise booking rules, cancellation policies, and pricing structures
  • Integration with your existing website and payment processors
  • Compatibility with third-party tools you currently use
  • API availability for custom integrations if needed
    
    
• Future growth accommodation: invest in software that can grow with your business:
  • Scalability for additional sites or locations
  • Feature expansion capabilities
  • Regular updates and development roadmap
  • Ability to handle increased booking volume

Remember that the right software isn't necessarily the one with the most features, but the one that best addresses your specific operational challenges while offering good value and room for growth.

Implementation tips & best practices

Successfully transitioning to new campground management software requires careful planning and execution. Follow these best practices to ensure a smooth implementation process and maximise the benefits of your new system.

Transitioning from manual to software-based management

Moving from manual processes to digital systems represents a significant operational change. Approach this transition strategically:

• Data migration considerations:
  • Audit and clean your existing data before migration
  • Prioritise essential historical information (guest records, reservation history)
  • Consider migrating in phases, starting with current and future bookings
    
    
• Training staff effectively:
  • Involve key staff members early in the selection process to build buy-in
  • Schedule dedicated training sessions with minimal distractions
  • Create role-specific training focusing on relevant functionality
  • Document procedures with simple step-by-step guides
  • Identify "power users" who can support other staff members
    
    
• Testing before full implementation:
  • Run parallel systems during a transition period if possible
  • Test all critical functions across various scenarios
  • Simulate common booking situations and potential problems
  • Gather feedback from staff and address concerns promptly
  • Conduct a "soft launch" with limited functionality before full rollout

Maximising software benefits

Once your new system is operational, focus on optimising its use to extract maximum value:

• Utilising automation features:
  • Identify repetitive tasks suitable for automation (confirmation emails, reminders)
  • Create templates for common communications to maintain consistency
  • Set up automatic reporting for key performance indicators
  • Establish automated payment reminders and processing
  • Use automated cross-selling and upselling features for additional revenue
• Leveraging data analytics for revenue growth:
  • Review occupancy patterns to identify opportunities for dynamic pricing
  • Analyse booking lead times to optimise marketing efforts
  • Track cancellation patterns to refine policies
  • Monitor revenue per available site across different accommodation types
  • Identify your most valuable guest segments for targeted marketing

Remember that successful implementation is an ongoing process rather than a one-time event. Plan for periodic reviews of your system usage, stay engaged with the software provider's community, and remain open to evolving your processes as you discover new capabilities.

Complete your digital transformation with Touch Stay's digital guidebooks—the perfect companion to your new campground management software. 

FAQ