But we quickly noticed that if there was a welcome book provided, it was generally messy and disorganized. It usually was a binder with papers inserted into plastic sleeves. Sometimes pages were missing or coffee stained, etc.
Although we didn’t judge the property on the welcome book, we felt there could be a more professional look to a book. Stained and disorganized pages made me wonder if the house could have been cleaned better. If the owner didn’t care about what their most looked at item in the home looked like, then what else are they overlooking?
Yes, that was my judgement – picky I realize, but I expect hotel quality because I am paying close to the same price of what a hotel might be per night.
I spent months trying to come up with a document that I did in MS Word that included pictures, maps, instructions, etc. I had it nearly complete before the first guest arrived.
They had a million questions which made me re-think the book. I went back to edit it and all the formatting went weird and I ended up spending hours on a few edits. This wasn’t what I wanted to spend my time on, and I knew I would have revisions that I would need to make.
I got frustrated trying to do this on my own.
