ABC guest experience workshop
Learn more about our ABC guest experience workshop in Boise, Idaho, US.
- Achieve connections
- Build loyalty
- Conquer storytelling
What? Who? Where? When?
Click below to discover the event details:
Created as a pre-event to the 2024 NWVRP Annual Conference, our ABC guest experience workshop is for attendees to learn how to:
- Achieve connection
- Build loyalty
- Conquer storytelling
This ABC workshop brings together industry leaders from Touch Stay, Avantio and Homes & Villas by Marriott Bonvoy to provide attendees valuable insights:
10:00-10:15am
🎤 Welcome and intros with Tyann Marcink Hammond.
10:15-11:00am
Tim Hurlbut shares his story of creating The Smoke Jumper Tiny Home Resort. (Interviewed by Touch Stay's Andy McNulty)
11:15-11:45am
🔌 Achieving connections: Presented by Tommy Ciaccio of Avantio.
1:00-1:30pm
🫶 Building loyalty: Presented by Bernardo de Lucia, Homes & Villas by Marriott Bonvoy.
1:45-2:30pm
💬 Conquer storytelling: Using storytelling skills for marketing and communications.
Presented by Touch Stay's Tyann Marcink Hammond.
2:30-3:00pm
🍦Break and afternoon snack
3:00-4:00pm
💡5 Big Questions: what's the heaviest question currently on your mind?
The Beside Bardenay Restaurant & Distillery in Boise, Idaho, US.
Sunday 28th April, 2024.
Event guidebook
Check out the Touch Stay digital guidebook designed especially for this ABC guest experience workshop!
See the workshop highlights
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