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Email_in guidebook

Turn one-time stays into lifelong guests

Staying in touch with guests after their stay helps increase direct bookings. And Touch Stay's Email Capture Topic now makes it a friction-free experience too!

Leverage the great guest experience your guidebook creates to grow your relationship with guests long after their stay - and increase your proportion of direct bookings.

Keep it friendly

Touch Stay’s Email Capture Topic helps you collect emails in a friendly, non-intrusive way so you can stay in touch and stay top of mind when guests book their next trip.

  • Embed a simple sign-up to your newsletter in your guide where guests will see it
  • Receive notifications when emails are collected and download in one simple file
  • Use our email capture template or tailor using your own brand voice
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Link to your privacy policy

Give guests peace of mind with a link to your privacy policy and an explanation of how you’ll use their email addresses.

A little reassurance that you won’t sell their contact info (or spam them with daily emails!) will go a long way. Bonus: if you explain that signing up will get them access to discounted stays and other perks, they might be more inclined to find out more.

Cultivate guest loyalty

Give guests peace of mind with a link to your privacy policy and an explanation of how you’ll use their email addresses.

A little reassurance that you won’t sell their contact info (or spam them with daily emails!) will go a long way. Bonus: if you explain that signing up will get them access to discounted stays and other perks, they might be more inclined to find out more.

Email_data collection from within account_Rating Topic responses

Want more choice?

Choose from multiple email capture methods to drive direct bookings.

Guest emails can be collected throughout your guide, not just with the Email Capture Topic. The Ratings and the First Impressions Topics also let you seamlessly gather guest contact details.

 

 

Keep it compliant

Give guests peace of mind with a link to your privacy policy.

Let guests know how you'll use their contact details and provide reassurance that you won’t sell their contact info (or spam them with daily emails!). 

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