Elevate the guest experience at your hotel or resort with Touch Stay
Ditch the dated room manuals and tedious guest communications. Captivate your guests with a personalised, interactive digital resort directory that enhances their stay from start to finish.
Touch Stay empowers hotels and resorts to create a cohesive, branded guest experience that leaves a lasting impression. Streamline operations, showcase your unique offerings, and delight your customers with our intuitive digital guidebook solution.
Save time, elevate experience
Empower your guests to find answers independently, freeing up your team to deliver exceptional service. Streamline communications and focus on creating unforgettable moments.
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Centralize details and local tips in one digital guide to streamline communications.
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Share your guidebook post-booking for guest excitement and planning.
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Provide multilingual guidebooks for an inclusive guest experience.
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Update room policies and amenities instantly with no manual edits.
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Customize your guidebook with branding and curated local recommendations.
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Enhancing Guest Experience and Revenue with Touch Stay
"Working with Touch Stay has been a pleasure since our first demonstration. Loren’s support set us up for success as we developed our branded guide, which has received positive feedback from guests and team members alike. Our guidebook efficiently relays important information in an accessible format while providing new revenue opportunities. We are extremely pleased to offer this resort guide – a perfect complement to our guest communication lifecycle."
Nicole Rugg, Newport Harbor Island Resorts
See what your guests will see in your hotel or resort guidebook app
Take a leaf out of these guidebooks! Check out the examples below from Touch Stay customers who are already wowing their guests.
Time to wave lengthy emails and bulky compendiums out the door.
Make way for Touch Stay.
Take something off your to-do list
A to-do list that gets shorter rather than longer?! A revelation! Communicate with your guests more efficiently and free up time & brain space to focus on other things. Think of Touch Stay as your second pair of hands!
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Share the link to your guidebook via automated emails/SMS
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Use QR codes & deep links to speedily answer guest questions
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Replicate content between rooms at the click of a button
Frequently asked questions
A Touch Stay digital resort directory provides a modern, convenient way for guests to access all the information they need throughout their stay. It serves as a centralised hub for practical details, recommendations, and amenities, reducing repetitive questions and empowering guests to find answers on their own.
Absolutely! The digital format allows for efficient communication and reduces unnecessary interactions. Guests can find answers to frequently asked questions independently within the guidebook, and QR codes can be placed around the resort for guests to scan for quick information sharing.
Showcase your hotel or resort's personality and create a memorable first impression. Incorporate your logo, colour scheme, and brand voice throughout the guidebook for a cohesive experience. Highlight nearby attractions, restaurants, or experiences that align with your property's atmosphere and target audience.
Yes! Touch Stay's platform offers multiple language translation options, ensuring inclusivity for all your guests. Provide translations for essential information and local recommendations, making all guests feel welcome and comfortable.
Touch Stay's platform simplifies managing information across your entire hotel or resort. Easily update resort activities, restaurant opening hours, special activities, and changes to policies or amenities efficiently for all rooms at once.
Check out similar guidebook templates
Still have questions about how Touch Stay works?
Don’t worry! We’ve created a video to help you understand everything there is to know about Touch Stay digital guidebooks.
Want to learn more about Touch Stay?
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