In this short, yet captivating story, Mark talks about a delicate situation he and his family found themselves in while hosting – and how they really went above and beyond to help look after some vulnerable guests. In his words, it’s a story that “sums up hospitality to a T”.
If you haven’t heard about Boostly before, check them out here. For more direct booking wisdom, you can also follow Mark on Linkedin, Twitter & YouTube.
If you’d prefer to watch Mark’s A-ha moment, you can watch it below.
