As featured in…
From awards and podcasts, to panels and press, we’ve had many opportunities to shape our industry.
.png?width=50)
.png?width=50)
.png?width=50)
Consumer Champion Award
The Shortyz 2023
Best App or Website Solution
The Shortyz 2023
Best App or Website Solution
The Shortyz 2022
Best Product Award
PASC Business Awards 2021/22
Best App or Website Solution
The Shortyz 2021
Courage in Adversity
The Shortyz 2021
Guidebook & Guest App
VRMB Keystone Awards 2021
Champions of Mobile
Travolution Awards 2021
Supplier of the Year
VRMA Excellence Awards 2021
Best Innovative Use of Technology
The Altos 2021
“It would be impossible not to recognise this great product”
The Book Direct Blueprint
Boostly
Next Level Airbnb
Jill S. Riley
Learn how to manage your Airbnb properties worry-free and maximise your profits while minimising the effort with 50 essential strategies and tools to optimise your short term rental business.
Travel Market Life: Branson Family Retreats - Managing hospitality 100% remotely.
Tyann explains how she adopted remote digital management at all 55 rooms across 13 sites in Missouri!
Listen
Bombshell Business Podcast: Becoming the Reigning Queen of Guest Experience
Tyann shares how she drives direct bookings and captures guest testimonials!
Listen
Sarah and T: VRMA International Conference Takeaways
Kate chats with Sarah and T about her VRMA Conference Takeaways.
Listen
Alex & Annie: The Real Women of Vacation Rentals
Tyann chats changing the game for vacation rental operators.
Listen
Sarah and T: Sell your VRMA Session to Us!
Listen in as 8 presenters share why attendees should come to their session at the VRMA International Conference!
Listen
Behind the Stays: How Tyann Marcink Builds Regional Vacation Rental Brands
Tyann gives her hot take on the future of the hospitality industry.
Listen
Experience This! Stockouts, Silences, and Storytelling
Tyann discusses all things Touch Stay, plus her Marthasville, Missouri rental, The Bank Hause.
Listen
Elevate Your Bookings: Maximizing The Visual Guest Experience
Tyann talks about how good photography entices guests to your rental property.
Listen
Get Paid For Your Pad: Airbnb Guest Communication Tips for 2022
Andy discusses how short term rental hosts can up their guest communication game.
Listen
Local Legends: Tyann Marcink Hammond
Tyann chats about how her own vacation rental properties bring families together.
Listen
Living Off Rentals: How to Massively Increase Efficiency In Your VRB
Andy & Tyann discuss how Touch Stay supports more efficient guest communications.
Listen
The Glamping Business Podcast: The Human Touch
Andy discusses striking the balance between efficient automation & the human touch.
Listen
Vacation Rental Success: Mastering the Vacation Rental Guest Experience
Andy chats to Heather Bayer about mastering the guest experience.
Listen
The 11 Best Vacation Rental Podcasts of All Time
Our own podcast, The Guest Cast, recently made it onto bCast's list of the best vacation rental podcasts of all time!
See list
Hospitable Hosts: with Kate Stinchcombe-Gillies
Touch Stay's CMO discusses the positive implications of using a digital welcome book.
Listen
Short Term Rental Management
Tyann joins Luke Carl to chat about third party management and digital guidebooks.
Listen.png?width=50)
STR Hub: Master the art of guest communication
Tyann discusses valuable insights from our 2023 Guest Communication Study
Listen
Heads In Beds: A Guidebook is MARKETING For Your Vacation Rentals
Conrad and Paul dive into Touch Stay digital guidebooks and discuss what they can do for your marketing.
Listen
No Vacancy The Podcast with Natalie Palmer
Tyann and Natalie discuss how hosts can use the five senses and love languages to elevate the guest experience.
Listen
The Accommodation Show by iBooked.Online
Tyann joins Bart Sobies to discuss how to increase revenue for your accommodation business through guest communication.
Listen
Holiday Cottage Handbook
Tyann joins host James Varley to cover guest expectations, communication, increasing upsells and better reviews.
Listen
Vacation Rental Success: Crafting Stories, Creating Experiences - Social Media Mastery
Alice joins Derry Green to talk about the power of branding, social media influence, and exceeding expectations in hospitality.
Listen
The Art of Hospitality
Tyann joins Adam, Scott and Conrad (for the second time) to discuss guest communication flows, the ideal number of touch points according to Touch Stay's Guest Communication Study, and the importance of guest experience.
Listen
STR Investing: The Podcast
Host Taylor Jones invites Tyann to share her story of how she turned a $55k drug house into a lucrative $1.5M vacation home. Discover how to see potential and turn overlooked properties into successful short-term rentals.
ListenMarketing for Direct Booking
Kate has made several panel appearances, discussing the importance of implementing marketing and communication strategies for your direct booking site. These include:
-
✓
Short Stay Summit 2022
-
✓
VITUR Summit 2022
-
✓
The Avantio Partnership 2022
-
✓
Direct Booking Success Summit 2022
-
✓
Rental Scale Up Conference, June 2023
Magic Fairy Dust
Tyann has gone global with The Magic Fairy Dust of Guest Communication & Loyalty. She’s presented at:
-
✓
Direct Booking Success Summit 2022
-
✓
VRMA International 2022
-
✓
VRMA International 2021
-
✓
Vacation Rental Women’s Summit 2021
-
✓
Short Stay Week 2021
-
✓
NWVRP Annual Conference 2021
Communication: The Key to Enhanced Guest Experience
Tyann and Kate spoke at the Vacation Rental World Summit (VRWS) 2023, using data from our Guest Communication Study to emphasise the critical role of guest interaction in boosting revenue and reviews.
Who’s on First: Guest Experience or Guest Communication
Not one to rest on her laurels, Tyann has also developed a brand new conference session. So far, she’s taken it to:
-
✓
NWVRP Annual Conference 2022
The Triple Bottom Line
Andy and Tyann have discussed the triple layer benefits of social, environmental, and financial sustainability at:
-
✓
VRMA International 2021
-
✓
Short Stay Week 2021
West Country Tourism Conference
Andy was invited as a guest speaker at the 2024 West Country Tourism Conference, where he gave his unique perspective on the industry’s evolving landscape.
Tech and the Future of Short Term Rentals
Kate spoke about the role of technology in powering short term rentals into the future at:
-
✓
Short Stay Summit 2021
Not to mention…
Tyann has shared her expertise on everything from guest experience, to branding, to guest communications, at:
-
✓
ALP Virtual Summit 2021
-
✓
ALP St. Augustine Regional Meeting 2021
-
✓
Data and Revenue Management Conference 2021 (also featured a Touch Stay guidebook as their event guide!)
-
✓
FVRMA 2021
-
✓
VRMA 2022
-
✓
VR Nation 2024
