As featured in…

Mentions

We are always appreciative of shout-outs and recognition – here are some below!

Sarah and T – The Professional Vacation Rental Manager’s Podcast – Episode 145

Thanks to Sandi Fisher of Cody Lodgings and to Brittany Blackman of Breathe Easy Rentals for both calling in to episode 145 of Sarah & T’s podcast VR Vendors You Can’t Live Without – Part 2 to give Touch Stay a shout out!

Sandi mentions how her team  thinks of  Touch Stay as a great tool for sharing with guests the best of what their community has to offer as well as information about the property, and how they’ve used it as a tool to promote their favourite activities, local hikes that only the locals know about, for example. They’ve also made it available on their website for anyone who wants to find out more about what’s available in the community, so feel it’s also a benefit to their community and partners they choose to promote. She also said they may look at more creative ways to use it in the future, much like other property managers have used it for owner information. And she signed of saying

we’ve just seen great customer service from them. And as we’re essentially a customer  service company, we really appreciate companies that share that value, and we really enjoy working with them.

Brittany talked about how helpful she found Touch Stay when she was starting out in the industry. For her, Touch Stay was like a virtual customer service assistant that was easy to use and affordable, and capable of answering all the guests’ question. She mentioned how love being able to provide information in lots of different formats – words, pictures and videos, especially those tricky appliance instructions. Brittany also thinks Touch Stay digital guidebooks are not just for guests: her team uses it internally, as a team training guide, and she’s used it for advocacy purposes too creating a short term rental playbook for local managers and owners.

12 people to follow in attractions, experiences, and tourism in 2023 – Kate Stinchcombe-Gillies

Kate has been a friend and colleague for many, many years. My favourite times with Kate are over a full English, coming up with creative ways to solve problems. Kate is the most meticulous and strategic, yet creative and forward thinking #travelPR expert you’ll meet.

Catherine Warrilow, Managing Director, daysout.com