50 Airbnb guest review templates

The Airbnb review system is a cornerstone of the platform, fostering trust and transparency among hosts and guests. As an Airbnb host, crafting thoughtful and informative guest reviews is essential. These reviews not only help other hosts make informed decisions but also contribute to a guest's reputation on the platform.

However, writing reviews can sometimes be time-consuming. That's where guest review templates come in handy! They provide a framework for your feedback, ensuring you cover all the important points while saving you precious time. In this blog post, we'll provide you with 50+ Airbnb guest review templates that you can adapt and use for your own guests.

Save time with our:

• Positive guest review templates
• Constructive guest review templates
• Negative guest review templates (that sound nice!)
• Guidelines for guest review templates
• FAQs

Positive guest review templates

Positive reviews are a great way to show appreciation for guests who have been respectful, tidy, and communicative. They also encourage those guests to book with other hosts in the future, perpetuating positive experiences within the Airbnb community.

1. "[Guest Name] was an absolute pleasure to host! They were respectful of our home and left it in immaculate condition. Communication was a breeze, and they were always prompt with their responses. We would welcome them back anytime!"
   
   
2. "We had a fantastic experience hosting [Guest Name]. They were friendly, considerate, and treated our home as their own. We highly recommend them to other hosts!"
   
   
3. "[Guest Name] was a dream guest! They were not only tidy and respectful but also incredibly thoughtful, leaving a kind note and a small gift for us. We would love to have them stay with us again!"
   
   
4. "It was a joy to host [Guest Name]. They were easy to communicate with and always followed our house rules. We're so grateful for their stay and would happily host them again in the future!"
   
   
5. "[Guest Name] was a wonderful guest! They were respectful of our neighbours and kept noise to a minimum. We appreciated their consideration and would definitely host them again."
   
   
6. "[Guest Name] was a delight to have in our home. Their positive energy and friendly demeanour made them a joy to interact with. We'd welcome them back in a heartbeat!"
   
   
7. "Hosting [Guest Name] was effortless. They were tidy, respectful, and a pleasure to communicate with. We highly recommend them to the Airbnb community!"
   
   
8. "[Guest Name] was the perfect guest. They arrived on time, kept our home clean, and were always considerate of our needs. We'd love to host them again anytime!"
   
   
9. "We had a wonderful time hosting [Guest Name]. They were friendly, communicative, and left our home in pristine condition. We'd be thrilled to have them stay with us again!"
   
   
10. "[Guest Name] was a fantastic guest. They were respectful of our space, followed our house rules, and were always a pleasure to interact with. We'd gladly host them again!"
    
    
11. "We thoroughly enjoyed having [Guest Name] stay with us. They were polite, considerate, and left our home just as they found it. We wouldn't hesitate to host them again."
    
    
12. "[Guest Name] was a model guest. They were respectful of our home, our neighbours, and our community. We highly recommend them to other hosts."
    
    
13. "[Guest Name] made our hosting experience a breeze. They were communicative, responsible, and a pleasure to have around. We're so glad they chose to stay with us!"
    
    
14. "We couldn't have asked for a better guest than [Guest Name]. They were everything we look for in an Airbnb guest and more. We'd be happy to host them again anytime!"
    
    
15. "[Guest Name]'s stay was flawless. They were respectful, clean, and communicative. We highly recommend them to other hosts."

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Constructive guest review templates

Sometimes, guests might not be perfect, but that doesn't mean they were terrible. Constructive feedback helps guests understand areas where they can improve while maintaining a positive overall tone.

1. "[Guest Name] was a pleasant guest overall. They were friendly and polite, but we did notice a few areas where they could improve. For example, they could be a bit more mindful of noise levels, especially late at night. We would still consider hosting them again if they addressed these points."
   
   
2. "We enjoyed hosting [Guest Name], but there were a few minor issues during their stay. Communication could have been a bit more prompt, and they left a few dishes unwashed. Overall, they were good guests, and we would be open to hosting them again if they were more mindful of these things."
   
   
3. "[Guest Name] was a decent guest, but they could be a bit tidier. They left some clutter around the house, and we had to remind them to take out the trash. Despite these minor issues, they were respectful and polite, and we would consider hosting them again if they were more attentive to cleanliness."
   
   
4. "While [Guest Name] was a friendly and respectful guest, we did have some concerns about their adherence to our house rules. They brought a pet without prior approval, which caused some inconvenience. We hope they will be more mindful of house rules in the future."
   
   
5. "[Guest Name] was a generally good guest, but they could have been more communicative. They didn't respond to our messages promptly, which made it difficult to coordinate check-in and check-out. We would appreciate more timely communication in the future."
   
   
6. "[Guest Name] was friendly and polite, but we did have a few minor issues with cleanliness during their stay. We hope they will be more mindful of this in the future."
   
   
7. "We enjoyed hosting [Guest Name], but they could have been more considerate of our neighbours by keeping noise levels down in the evenings."
   
   
8. "[Guest Name] was a good guest overall, but we did notice a few instances where they did not follow our house rules. We hope they will be more mindful of this in the future."
   
   
9. "While [Guest Name] was generally respectful, we did have some concerns about their communication. They were slow to respond to messages, which made coordinating their stay a bit challenging."
   
   
10. "[Guest Name] was a decent guest, but we did have to remind them a few times about our house rules regarding smoking. We hope they will be more respectful of this in the future."
    
    
11. "[Guest Name] was a pleasant guest, but they could improve by being more mindful of check-out times."
    
    
12. "We enjoyed hosting [Guest Name], but they could have been more careful with our property."
    
    
13. "While [Guest Name] was polite, we had to address some issues with noise levels during their stay."
    
    
14. "[Guest Name] was generally respectful, but we had to remind them about our parking rules."
    
    
15. "We appreciate [Guest Name]'s stay, but we hope they'll be more communicative in the future."

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Negative guest review templates (that sound nice)

In rare cases, you might encounter guests who cause significant problems or damage to your property. While it's important to be honest in your reviews, you can still express your feedback in a professional and respectful manner.

1. "We had some challenges hosting [Guest Name]. They did not follow our house rules and caused damage to our property. We would not recommend them to other hosts."
   
   
2. "Unfortunately, our experience with [Guest Name] was not positive. They were disruptive and disrespectful, and we had to ask them to leave early. We hope they will be more considerate in their future stays."
   
   
3. "[Guest Name] did not meet our expectations as a guest. They were uncommunicative and left our home in a messy state. We would not feel comfortable hosting them again."
   
   
4. "We were disappointed with [Guest Name]'s stay. They were not respectful of our neighbours and caused multiple noise complaints. We would not recommend them to other hosts in the area."
   
   
5. "Our experience with [Guest Name] was less than ideal. They violated our house rules and caused damage to our property, resulting in additional cleaning and repair costs. We would advise other hosts to exercise caution when considering their booking request."
   
   
6. "While we appreciate [Guest Name]'s stay, we encountered several issues that made their stay less than ideal. We hope they take this feedback constructively for future bookings."
   
   
7. "Unfortunately, [Guest Name]'s stay did not align with our expectations. We encountered issues with cleanliness and property damage. We would not be comfortable hosting them again."
   
   
8. "We had hoped for a better experience with [Guest Name]. Unfortunately, their lack of respect for our home and neighbours made their stay challenging. We would not recommend them to other hosts."
   
   
9. "[Guest Name]'s stay was unfortunately marred by several incidents that violated our house rules. We hope they will be more mindful in the future."
   
   
10. "We regret to say that [Guest Name]'s stay did not meet our standards. We encountered significant communication issues and property damage. We would not recommend them to other hosts."
    
    
11. "Despite our best efforts, we were unable to resolve several issues during [Guest Name]'s stay. We hope they will be more mindful in the future."
    
    
12. "[Guest Name]'s stay was marred by a lack of respect for our property and neighbours. We would not recommend them to other hosts."
    
    
13. "We were disappointed with [Guest Name]'s disregard for our house rules. We hope they will take this feedback seriously for future stays."
    
    
14. "Unfortunately, [Guest Name] caused significant damage to our property. We will not be hosting them again."
    
    
15. "We had to address multiple issues with [Guest Name] during their stay, which impacted our hosting experience negatively."

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Guidelines for guest review templates

1. Be honest and fair: your reviews should accurately reflect your experience with the guest.
   
   
2. Be specific: provide details about the guest's behaviour, communication, and overall experience.
   
   
3. Be timely: leave your review promptly after the guest's stay while the experience is still fresh in your mind.
   
   
4. Be professional: even if you had a negative experience, maintain a professional and respectful tone in your review.
   
   
5. Be mindful of privacy: avoid sharing personal information about the guest in your review.

Remember that guest reviews are public and can have a significant impact on a guest's reputation. Use them responsibly and constructively.

Bonus templates:

1. Guests with pets:

• [Guest Name] was a great guest and their pet was well-behaved."
• "[Guest Name] and their pet were a delight to host, and they left the space clean and tidy."
  
  

1. Long-term stays:

• "[Guest Name] was a fantastic long-term guest who took great care of our home."
• "We enjoyed hosting [Guest Name] for their long-term stay, and they were always respectful and considerate."
  
  

1. Guests booking for events or groups:

• "[Guest Name] and their group were respectful and kept noise to a minimum during their event."
• "We were happy to host [Guest Name]'s group for their event, and they were communicative and responsible guests."

Additional tips:

• Personalise your reviews: while templates are helpful, adding a personal touch to your reviews makes them more meaningful.
• Highlight positive aspects: even in constructive or negative reviews, try to mention something positive about the guest's stay.
• Focus on behaviour, not personality: instead of criticising the guest's personality, focus on their behaviour and how it impacted your experience.
• Proofread your reviews: before submitting your review, take a moment to proofread it for grammar and spelling errors.
• Streamline your guest communications long before it comes to writing reviews: Effective communication doesn’t just happen in your review responses; it starts well before your guests arrive—and continues long after they’ve departed. To help you streamline every stage of your guest interactions, we’ve created a Guest Communication Planner that you can download and customise to fit your property’s unique style.

Enhance guest satisfaction & save time with the Touch Stay Guest Communication Planner.

Final thoughts

Writing Airbnb guest reviews doesn't have to be a daunting task. By using these templates and following the guidelines provided, you can craft effective and informative reviews that contribute to the Airbnb community. Remember that your reviews can have a significant impact on both hosts and guests, so use them responsibly and constructively.

And if you're looking for ways to enhance your guest experience and reduce guest questions, try an easy-to-use digital guidebook from Touch Stay. It's a great way to provide your guests with all the information they need (before they need to ask for it!) for a seamless and enjoyable stay. Create your guidebook in minutes.

FAQs