Touch Stay & Octorate
Give guests clear, branded instructions while you enjoy fewer questions and less manual data entry.
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Plug and play
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Inventory Auto-Match
Reservation Sync
Communication Made Simple
Share Touch Stay guides using Octorate’s email templates so guests always have the right information at the right time.
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Instantly send a unique guide link for every reservation via the Octorate unified inbox, without copying and pasting URLs.
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Drop the guide link right into your existing Reservation Confirmed templates so your welcome book flows seamlessly with guest communications.
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Schedule your first message to send about an hour after booking so both systems have time to process the reservation and generate the guide link.
Easy Optimisation with Octorate and Touch Stay
Spend less time on admin and more time delighting guests by letting Touch Stay work alongside Octorate.
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Plug and play: connect Touch Stay from the Partners tab, authorise Octorate, then manage everything from your Integrations page.
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Inventory auto‑match: match existing Touch Stay guides to Octorate properties, then import any unmatched listings so every unit has a complete, on‑brand guide.
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Reservation sync: choose to sync all future reservations or new ones only, and let Touch Stay create invitations in the background while you keep working.
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What Guests Need
Deliver the right information at the right time automatically, with personalised guides built from Octorate booking data.
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Guides personalise with guest first and last name, arrival and departure dates, and contact details pulled straight from Octorate.
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Optional fields like number of children and infants can be mapped to custom fields, so you can tailor messages and content to each family or group.
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Guests self‑serve from clear check‑in details and house information, while you track synced reservations from the Message Hub Invitations page.
