Need help setting things up?
With a range of prices and support, we have a setup method to suit everyone. Choose one of the options below, and we’ll have you up and running in no time.

Explore your options
If you’re raring to go, select the DIY option. If you’d like some extra support, select the White Glove Service or Tune-up and we’ll help get you started.

White Glove Service
Not sure where to start and just want someone to do it for you? We've got you!

Tune-up
Already created your guidebook but need some help making it shine?
👇 Click the questions below to discover more about each service
White Glove Service
This service starts at US$399, or £319 + VAT, but may vary based on how much content you have. Fill in the form and we’ll be in touch to discuss your requirements.
The works! We literally create your entire digital guidebook for you (apart from ongoing updates – see next question).
That’s on you, but don't worry - we’ll give you a full rundown of how to do everything during the handover.
It’s really simple. And we don’t run away, we have a friendly support team, plus our very helpful private Facebook group where you can ask about anything you’re struggling with!
Tune-up
Per guidebook: US$49, or £39 + VAT (in addition to your subscription fee).
Our Tune-up Service is designed to get guests diving deep and loving your guidebook. Hazel or Debbie (our guidebook pros) will spend time reviewing your digital guidebook and send you a list of ways to optimise it, including its organisation, layout, content and visuals.
Reviewing or reorganising your Tags (if you have multiple guidebooks) is not included in the Tune-up, but we can help with that too – just ask for a quote.
We’ll use our expertise to help you share the best guidebook possible! This includes:
- Category, subcategory and topic organisation
- Use of collapse/expand, internal links and other features
- Optimal presentation of your brand
- Finding the perfect balance between informing and inspiring guests
- Help with Tags is also available in our Knowledge Base
- Explore our Demo Videos where we give tips and tricks for getting the most from your guidebook
- Join our private Facebook group, Rock Stars, which is full of friendly and helpful Touch Stay users, where you can ask about anything you’re struggling with!
DIY
Nothing - it's free! It’s DIY, so you just pay the subscription fee, which is as little as US$12.50, or £9.60 + VAT per month - and even less if you add extra guidebooks!
Start your 14-Day Free Trial today - no credit card details needed!
Good question! Here’s exactly how it works:
- Set up your Free 14-Day Trial account
- Select the template that best suits you
- Stick closely to our template, or go off-piste - it’s up to you!
- Use our Knowledge Base, Demo Videos, and Blog Articles for support
- Get in touch with our friendly support team with any questions
Every customer gets every feature!
As well as a range of templates, access to our Knowledge Base and a direct line to our support desk, your subscription includes all Touch Stay features:
- Our handy Memo tool to schedule important guest messages in advance, by email or SMS - all for free!
- First Impressions - get ahead of any snags by allowing newly arrived guests to give an initial star rating and leave a comment
- Plus many more - check them out here
- Explore our Demo Videos where we walk you through how to get started
- Join our private Facebook group that's filled with helpful Touch Stay users worldwide, where you can ask about anything you’re struggling with!

Meet our guidebook pros
Whether opting for the White Glove Service or just a Tune-up, you're in safe hands with our friendly guidebook experts
Hazel Parker
An expert in all things tourism, Hazel runs an award-winning hosted country retreat in South Australia. She has extensive knowledge of Touch Stay and a wealth of experience creating engaging guidebooks for a wide range of customers.
Debbie Burney
Debbie is a passionate vacation rental owner (and Touch Stay user!) who provides stellar guest experiences at her mountain cabins in Arizona. Her experience travelling the globe means she knows exactly what guests want from their Touch Stay digital guidebook.

Still have questions about how Touch Stay works?
Don’t worry! We’ve created a video to help you understand everything there is to know about Touch Stay digital guidebooks.
Want to learn more about Touch Stay?
We’d love to show you around!
Why not sign up for our 14-day free trial?
(No credit card needed!)