Need help setting things up?

With a range of prices and support, we have a setup method to suit everyone. Choose one of the options below, and we’ll have you up and running in no time.

White Glove Service

Not sure where to start and just want someone to do it for you? We've got you!

Tune-up

Already created your guidebook but need some help making it shine?

DIY

Easy peasy! Get cracking on your guidebook yourself with a 14-day free trial!

White Glove Service

That’s on you, but don't worry - we’ll give you a full rundown of how to do everything during the handover.

It’s really simple. And we don’t run away, we have a friendly support team, plus our very helpful private Facebook group where you can ask about anything you’re struggling with!

Tune-up

Our Tune-up Service is designed to get guests diving deep and loving your guidebook. Hazel or Debbie (our guidebook pros) will spend time reviewing your digital guidebook and send you a list of ways to optimise it, including its organisation, layout, content and visuals.

Reviewing or reorganising your Tags (if you have multiple guidebooks) is not included in the Tune-up, but we can help with that too – just ask for a quote.

We’ll use our expertise to help you share the best guidebook possible! This includes:

Category, subcategory and topic organisation
Use of collapse/expand, internal links and other features
Optimal presentation of your brand
Finding the perfect balance between informing and inspiring guests

Help with Tags is also available in our Knowledge Base
Explore our Demo Videos where we give tips and tricks for getting the most from your guidebook
Join our private Facebook group, Rock Stars, which is full of friendly and helpful Touch Stay users, where you can ask about anything you’re struggling with!

DIY

Good question! Here’s exactly how it works:

Set up your Free 14-Day Trial account
Select the template that best suits you
Stick closely to our template, or go off-piste - it’s up to you!
Use our Knowledge Base, Demo Videos, and Blog Articles for support
Get in touch with our friendly support team with any questions

Every customer gets every feature!

As well as a range of templates, access to our Knowledge Base and a direct line to our support desk, your subscription includes all Touch Stay features:

Our handy Memo tool to schedule important guest messages in advance, by email or SMS - all for free!
First Impressions - get ahead of any snags by allowing newly arrived guests to give an initial star rating and leave a comment
Plus many more - check them out here

Set up my guide now

Hazel circle 2023-1

Hazel Parker

An expert in all things tourism, Hazel runs an award-winning hosted country retreat in South Australia. She has extensive knowledge of Touch Stay and a wealth of experience creating engaging guidebooks for a wide range of customers.

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Debbie Burney

Debbie is a passionate vacation rental owner (and Touch Stay user!) who provides stellar guest experiences at her mountain cabins in Arizona. Her experience travelling the globe means she knows exactly what guests want from their Touch Stay digital guidebook.

Need help setting things up?

Explore your options

White Glove Service

Tune-up

DIY

White Glove Service

Tune-up

DIY

“This is absolutely exceptional!!”

“We were amazed how quickly it was finished”

"The guides are brilliant!"

Meet our guidebook pros

Hazel Parker

Debbie Burney

Want to learn more about Touch Stay?

Need help setting things up?

Explore your options

White Glove Service

Tune-up

DIY

White Glove Service

What does it cost?

How does it work?

What's included?

Who updates things in the future?

Tune-up

What does it cost?

How does it work?

What's included?

Where else can I get help?

DIY

What does it cost?

How does it work?

What's included?

Where else can I get help?

“This is absolutely exceptional!!”

“We were amazed how quickly it was finished”

"The guides are brilliant!"

Meet our guidebook pros

Hazel Parker

Debbie Burney

Still have questions about how Touch Stay works?

Want to learn more about Touch Stay?