What is a review response?

A review response is a written reply from a business or service provider to a customer’s online review. It acknowledges the feedback, addresses any concerns, and shows appreciation for the customer’s input. Responding to reviews demonstrates that you value your guests’ experiences and are committed to excellent service.

Can I customize what to include in the review response generator?

Absolutely! Touch Stay’s review response generator allows you to customize the content and tone of your replies. You can add specific details, adjust the level of formality, and include personalized touches that reflect your brand’s voice.

How quickly should I respond to customer reviews?

It’s recommended to respond to customer reviews within 24 to 48 hours. Prompt responses show that you care about guest feedback and are attentive to their needs. Timely replies can also help resolve issues faster and leave a positive impression.

What are the key aspects of a good review response?

A good review response should greet the reviewer by name (if possible), thank them for their feedback, address specific points they mentioned, acknowledge any issues and offer solutions if needed, reflect your brand’s tone and values, and invite the guest to return or continue the conversation offline if appropriate.

How can review responses affect my business?

Responding to reviews can have a significant impact on your business. Thoughtful replies show potential guests that you care about customer satisfaction and are proactive in addressing concerns. This can help build trust, improve your online reputation, and even turn negative experiences into positive ones, encouraging more bookings and repeat visits.

Airbnb Calculator

How it works

Tell us where your property is
Add a few details (bedrooms, amenities, style)
Choose your pricing approach: conservative, balanced, or ambitious
Get your personalized price instantly

What you’ll receive

Once you’ve generated your Airbnb pricing report, you’ll receive a personalized email with your property’s key insights, ready to use, save, or share.

Get optimized pricing

Example Airbnb pricing email showing property recap and market stats

Put Airbnb pricing insights to work

Turn your pricing insights into confident decisions that boost your bookings and earnings.

Set smarter nightly rates that attract guests and maximize profit.
Adjust pricing seasonally or for local events to stay ahead of trends.
Share your report with co-hosts or managers to align on pricing strategy.
Track your market over time to see how your area evolves.

Why use the Airbnb Pricing Calculator?

Pricing can make or break your Airbnb performance. Our calculator helps you:

Maximize your earnings without scaring off guests
Stay competitive with live market data and local comparisons
Save time: no spreadsheets, no guesswork
Price confidently for every season, every stay

Calculate pricing

Enhance your guest experience with Touch Stay

Digital Guidebooks: Equip guests with essential information and personalised welcome messages at their fingertips.
Local Insights: Offer insider tips and favourite local spots, helping guests explore like locals.
Efficiency Boost: 92% of users save time by streamlining communications with our easy-to-use tools.

Start your free trial now

Airbnb calculator

How it works

Put Airbnb pricing insights to work

Why use the Airbnb Pricing Calculator?

Enhance your guest experience with Touch Stay

Want to learn more about Touch Stay?