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As featured in…

From awards and podcasts, to panels and press, we’ve had many opportunities to shape our industry.

Discover what we’re saying, and where you can find us out and about.

Member of the press?
Please send your enquiry to kate@touchstay.com

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What others are saying

It’s always flattering when other people mention us in their articles. Browse through these publications to discover why people are talking about Touch Stay.

The quotes that inspire start-up founders
The quotes that inspire start-up founders
Digitising a guest house business
Digitising a guest house business
Updates on the Dorset Tourism Awards
Updates on the Dorset Tourism Awards
Touch Stay's seed funding success
Touch Stay's seed funding success
Touch Stay joins forces with Stays Group
Touch Stay joins forces with Stays Group
Touch Stay concludes funding round
Touch Stay concludes funding round
Funding success for Touch Stay
Funding success for Touch Stay
Touch Stay's CEO in conversation
Touch Stay's CEO in conversation
Reviewing our digital guidebooks
Reviewing our digital guidebooks
A successful funding round
A successful funding round
A guide through the world of vacation rentals
A guide through the world of vacation rentals
A new partnership with StayinBath.org
A new partnership with StayinBath.org
A Touch Stay user gets a 21st-century revamp
A Touch Stay user gets a 21st-century revamp
Touch Stay's appearance in The Book Direct Blueprint
Touch Stay's appearance in The Book Direct Blueprint
The Book Direct Blueprint coverage
The Book Direct Blueprint coverage
Touch Stay's guest welcome book template for glampsites
Touch Stay's guest welcome book template for glampsites
EnviroRental launches the vacation rental industry’s first sustainability hub
EnviroRental launches the vacation rental industry’s first sustainability hub
Vacation rental growth checklist
Vacation rental growth checklist
International Glamping Business Directory 2023/24
International Glamping Business Directory 2023/24
Skift lists us as one of the best guest communication technologies
Skift lists us as one of the best guest communication technologies
Avery Carl describes Touch Stay digital guestbooks as essential
Avery Carl describes Touch Stay digital guestbooks as essential
Touch Stay launched over 20,000 times by Sea Salt Studios' guests
Touch Stay launched over 20,000 times by Sea Salt Studios' guests
Staging first impressions for vacation rental guests
Staging first impressions for vacation rental guests
Beach Life Bliss mentions us in their list of Airbnb message templates
Beach Life Bliss mentions us in their list of Airbnb message templates
Dtravel names our own Tyann in their top short-term rental influencers
Dtravel names our own Tyann in their top short-term rental influencers
Touch Stay recommended for the perfect guest welcome message
Touch Stay recommended for the perfect guest welcome message
Touch Stay featured in Rental Scale-Up's coverage of VRWS 2023
Touch Stay featured in Rental Scale-Up's coverage of VRWS 2023
STRz cover our Guest Communication Study
STRz cover our Guest Communication Study
Touch Stay recommended as a sustainable solution
Touch Stay recommended as a sustainable solution
Touch Stay named as Best Guest Experience App
Touch Stay named as Best Guest Experience App
Touch Stay and itrinity mentioned in article about Pale Fire Capital.
Touch Stay and itrinity mentioned in article about Pale Fire Capital.

Awards

We put a whole lot of work into creating a superb product for our customers, and we’re so grateful when that’s recognised.

Shortyz Awards 2024 - Team of the Year

Team of the Year

The Shortyz 2024

Learn more
Shortyz Awards 2023 - Consumer Champion

Consumer Champion Award

The Shortyz 2023

Shortyz Awards 2023 - Best App

Best App or Website Solution

The Shortyz 2023

Shortyz Awards 2022 - Best App

Best App or Website Solution

The Shortyz 2022

PASC Awards 2022 - Best Product

Best Product Award

PASC Business Awards 2021/22

Shortyz Awards 2021 - Best App

Best App or Website Solution

The Shortyz 2021

Shortyz Awards 2021 - Courage in Adversity

Courage in Adversity

The Shortyz 2021

Keystone Awards 2021

Guidebook & Guest App

VRMB Keystone Awards 2021

Travolution Awards 2021 - Champions of Mobile

Champions of Mobile

Travolution Awards 2021

VRMA Excellence 2021 - Supplier of the Year

Supplier of the Year

VRMA Excellence Awards 2021

The Altos 2021

Best Innovative Use of Technology

The Altos 2021

“It would be impossible not to recognise this great product”

We’ve had simply hundreds of emails thanking us for introducing Touch Stay to PASC members through the newsletters. A common thread of these emails is the quality of service and support offered by Andy McNulty and Tyann Marcinck Hammond and how much the guests, using Touch Stay, really like it.

Alistair Handyside, PASC Executive Chair

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Books

For your inner bookworm – check out Touch Stay featured literature below!

The Book Direct Blueprint

Boostly

Learn to run a successful short term rental business free from OTAs, with the multi-authored Book Direct Blueprint by Boostly. 'Discover your recipe for eternal guest loyalty' in Chapter 11, by Touch Stay.

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Next Level Airbnb

Jill S. Riley

Learn how to manage your Airbnb properties worry-free and maximise your profits while minimising the effort with 50 essential strategies and tools to optimise your short term rental business. 

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Podcasts

We love sharing our knowledge and ideas with industry friends. Why not listen to one of the episodes below!

Hoteliers Voice

Travel Market Life: Branson Family Retreats - Managing hospitality 100% remotely.

Tyann explains how she adopted remote digital management at all 55 rooms across 13 sites in Missouri!

Listen
Bombshell Business Podcast

Bombshell Business Podcast: Becoming the Reigning Queen of Guest Experience

Tyann shares how she drives direct bookings and captures guest testimonials!

Listen
Sarah and T

Sarah and T: VRMA International Conference Takeaways

Kate chats with Sarah and T about her VRMA Conference Takeaways.

Listen
Alex & Annie

Alex & Annie: The Real Women of Vacation Rentals

Tyann chats changing the game for vacation rental operators.

Listen
Sarah and T

Sarah and T: Sell your VRMA Session to Us!

Listen in as 8 presenters share why attendees should come to their session at the VRMA International Conference!

Listen
Behind the Stays

Behind the Stays: How Tyann Marcink Builds Regional Vacation Rental Brands

Tyann gives her hot take on the future of the hospitality industry.

Listen
Experience This!

Experience This! Stockouts, Silences, and Storytelling

Tyann discusses all things Touch Stay, plus her Marthasville, Missouri rental, The Bank Hause.

Listen
Elevate your bookings

Elevate Your Bookings: Maximizing The Visual Guest Experience

Tyann talks about how good photography entices guests to your rental property.

Listen
Get paid for your pad

Get Paid For Your Pad: Airbnb Guest Communication Tips for 2022

Andy discusses how short term rental hosts can up their guest communication game.

Listen
Local Legends

Local Legends: Tyann Marcink Hammond

Tyann chats about how her own vacation rental properties bring families together.

Listen
Living Off Rentals

Living Off Rentals: How to Massively Increase Efficiency In Your VRB

Andy & Tyann discuss how Touch Stay supports more efficient guest communications.

Listen
The Business of Glamping

The Glamping Business Podcast: The Human Touch

Andy discusses striking the balance between efficient automation & the human touch.

Listen
Vacation Rental Success Podcast

Vacation Rental Success: Mastering the Vacation Rental Guest Experience

Andy chats to Heather Bayer about mastering the guest experience.

Listen
bCast

The 11 Best Vacation Rental Podcasts of All Time

Our own podcast, The Guest Cast, recently made it onto bCast's list of the best vacation rental podcasts of all time!

See list
Screenshot 2023-05-22 at 2.24.47 pm

Hospitable Hosts: with Kate Stinchcombe-Gillies

Touch Stay's CMO discusses the positive implications of using a digital welcome book.

Listen
Digital welcome book

Short Term Rental Management

Tyann joins Luke Carl to chat about third party management and digital guidebooks.

Listen
digital guidebook podcast

STR Hub: Master the art of guest communication

Tyann discusses valuable insights from our 2023 Guest Communication Study

Listen
Heads In Beds Podcast

Heads In Beds: A Guidebook is MARKETING For Your Vacation Rentals

Conrad and Paul dive into Touch Stay digital guidebooks and discuss what they can do for your marketing.

Listen
No Vacancy Podcast with Natalie Palmer

No Vacancy The Podcast with Natalie Palmer

Tyann and Natalie discuss how hosts can use the five senses and love languages to elevate the guest experience.

Listen
ibookedonline podcast

The Accommodation Show by iBooked.Online

Tyann joins Bart Sobies to discuss how to increase revenue for your accommodation business through guest communication.

Listen
Holiday Cottage Handbook

Holiday Cottage Handbook

Tyann joins host James Varley to cover guest expectations, communication, increasing upsells and better reviews.

Listen
Vacation Rental Success Podcast

Vacation Rental Success: Crafting Stories, Creating Experiences - Social Media Mastery

Alice joins Derry Green to talk about the power of branding, social media influence, and exceeding expectations in hospitality.

Listen
the art of hospitality travel advantage

The Art of Hospitality

Tyann joins Adam, Scott and Conrad (for the second time) to discuss guest communication flows, the ideal number of touch points according to Touch Stay's Guest Communication Study, and the importance of guest experience.

Listen
STR Investing Podcast

STR Investing: The Podcast

Host Taylor Jones invites Tyann to share her story of how she turned a $55k drug house into a lucrative $1.5M vacation home. Discover how to see potential and turn overlooked properties into successful short-term rentals.

Listen

Speaker & panel appearances

We’ll always seize an opportunity to connect with other industry pros at panels and conferences.

Marketing for Direct Booking

Kate has made several panel appearances, discussing the importance of implementing marketing and communication strategies for your direct booking site. These include:

  • Short Stay Summit 2022

  • VITUR Summit 2022

  • The Avantio Partnership 2022

  • Direct Booking Success Summit 2022

  • Rental Scale Up Conference, June 2023

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Magic Fairy Dust

Tyann has gone global with The Magic Fairy Dust of Guest Communication & Loyalty. She’s presented at:

  • Direct Booking Success Summit 2022

  • VRMA International 2022

  • VRMA International 2021

  • Vacation Rental Women’s Summit 2021

  • Short Stay Week 2021

  • NWVRP Annual Conference 2021

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Communication: The Key to Enhanced Guest Experience

Tyann and Kate spoke at the Vacation Rental World Summit (VRWS) 2023, using data from our Guest Communication Study to emphasise the critical role of guest interaction in boosting revenue and reviews.

Touch Stay at VRWS 2023

Who’s on First: Guest Experience or Guest Communication

Not one to rest on her laurels, Tyann has also developed a brand new conference session. So far, she’s taken it to:

  • NWVRP Annual Conference 2022

Tyann-at-Nashville

The Triple Bottom Line

Andy and Tyann have discussed the triple layer benefits of social, environmental, and financial sustainability at:

  • VRMA International 2021

  • Short Stay Week 2021

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West Country Tourism Conference

Andy was invited as a guest speaker at the 2024 West Country Tourism Conference, where he gave his unique perspective on the industry’s evolving landscape.

West Country Tourism Conference 2024

Tech and the Future of Short Term Rentals

Kate spoke about the role of technology in powering short term rentals into the future at:

  • Short Stay Summit 2021

Kate

Not to mention…

Tyann has shared her expertise on everything from guest experience, to branding, to guest communications, at:

  • ALP Virtual Summit 2021

  • ALP St. Augustine Regional Meeting 2021

  • Data and Revenue Management Conference 2021 (also featured a Touch Stay guidebook as their event guide!)

  • FVRMA 2021

  • VRMA 2022

  • VR Nation 2024

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Video features

Check out these industry friends who have featured us in their product recommendations.

Skip to 08:26 to hear how Touch Stay helps Bill Faeth manage his properties.

Andy chatted to Deborah Labi, a.k.a The Guest Innspector, about how Touch Stay supports vacation rental pros

Kyle Stanley, a.k.a The Fearless Investor, is joined by our very own Tyann to discuss how to streamline your guest experience with Touch Stay’s Guidebooks.

Dustin Baker explains how to stand out from the competition, and how Touch Stay Digital Guidebooks can be used as an extension of your vacation rental branding.

Want to get in touch?

Got a question? Or perhaps you’d like to feature Touch Stay?

Get in touch with the team – we’d be thrilled to hear from you!

Want to learn more about Touch Stay?

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