10 Hospitality Software Solutions for Hotels and Short-Term Rentals

Running a hotel or short-term rental (STR) business means coordinating a lot of moving parts. You need to manage reservations, keep availability accurate, organize housekeeping, schedule staff and make sure each property is ready for the next guest.

The right hospitality software can help bring these tasks together, reduce manual admin and give you more time to focus on running your business. But choosing the right tools isn't always straightforward. Some platforms manage bookings and property operations, while others focus on staff rotas, cleaning schedules or maintenance.

To help you narrow down the options, we've curated eight hospitality software solutions for hotels and STR operators. The list covers property management systems, hotel staff scheduling and vacation rental turnover operations, with a focus on what each tool does best.

Contents

• Hospitality property management software
• Guest experience software
  
• Hospitality scheduling software
• How to choose the right hospitality software
• Frequently asked questions

Hospitality property management software

Hospitality property management software helps accommodation providers manage reservations, availability and day-to-day operations. Depending on the platform, it may also include channel management, payment processing, housekeeping workflows, reporting and integrations with other hospitality tools.

The right option depends on the type of accommodation you manage, the size of your portfolio and how much control you need over your operations.

1. Mews: Best for hotel operations

Mews is a cloud-based property management system (PMS) designed for hotels and other accommodation businesses. Its platform supports reservations, front-desk operations, billing, guest profiles and housekeeping status, with additional products and integrations available across the wider hospitality technology stack.

Mews is worth considering if you're looking to modernize hotel operations and bring core workflows into one connected system. It's particularly relevant to properties that want to reduce manual front-desk tasks and connect their PMS with other tools.

Best for: Hotels looking to centralize property operations and connect their hospitality software.

What to consider: Review the features included in your proposed package, along with onboarding requirements and integrations. Make sure the system suits your property's size and operational model before committing.

Mews is also a Touch Stay integration partner, allowing hoteliers to connect their property management workflows with digital guest guidebooks.

2. Cloudbeds: Best for connected hotel management

Cloudbeds offers a hospitality platform that combines property management with booking distribution and other tools for accommodation providers.

It helps hotels manage reservations, guest information and operations in one place. For teams juggling several systems, a connected platform can make it easier to maintain accurate booking information and reduce duplicated admin.

Best for: Hotels and accommodation businesses looking for connected property management and distribution tools.

What to consider: Compare the platform's capabilities with your current setup. Check which features are included in the package you're considering, which integrations are available and whether the system supports your preferred booking channels.

Cloudbeds integrates with Touch Stay, allowing property and reservation information to support the creation of personalized digital guidebooks. That gives accommodation providers a way to connect their operational software with the information guests use during their stay.

3. Beds24: Best for flexible accommodation management

Beds24 provides property management and channel management software for hotels, B&Bs, hostels, vacation rentals and professional property managers.

The platform supports reservation management, availability calendars, pricing, payments, booking channels and operational automation. Its flexibility makes it an option for businesses managing different accommodation types or looking for detailed control over their booking setup.

Best for: Hotels and STR operators who want flexible booking and property management tools across one or more properties.

What to consider: Beds24 offers a wide range of configuration options, so take time to understand how the system will be set up for your business. Ask for a demonstration of your essential workflows, including reservation changes, channel updates and reporting.

Beds24 is a Touch Stay integration partner, so you can connect booking information with your digital guidebooks instead of handling every step manually.

4. Rentlio: Best for smaller hotels and mixed accommodation portfolios

Rentlio offers cloud-based property management and channel management software for hotels, hostels, apartments and guesthouses.

The platform centralizes reservations and online sales channels, helping accommodation providers manage bookings and availability from one system. This can be useful for smaller properties that need more structure without necessarily requiring a large, complex hotel technology setup.

Best for: Small and midsize hotels and accommodation operators managing several units or property types.

What to consider: Check that the platform supports your booking channels, reporting requirements and any existing systems you plan to retain. If you're managing a mixed portfolio, confirm that its workflows fit each type of accommodation.

Rentlio is listed among Touch Stay's integration partners, making it another option to explore if you want your property management and guest guidebook workflows to work together.

5. OwnerRez: Best for vacation rental property management

OwnerRez is property management software designed for vacation rental owners and professional property managers.

Its tools support reservations, property management, channel connections and automation. It also offers integrations with other services, helping operators build a technology stack around their specific needs rather than relying on one platform for every task.

Best for: Vacation rental owners and STR managers who want detailed control over reservations and property operations.

What to consider: Assess how the software handles your booking channels, reporting, payments and property-management workflows. If you use external services for housekeeping or maintenance, check which integrations are available and how booking information is shared.

OwnerRez integrates with Touch Stay, helping operators connect property and reservation data with personalized guest guidebooks.

Guest experience software

6. Touch Stay: Best for digital guidebooks and guest experience

Property management systems help you run the business behind the scenes, but they don't necessarily give guests one convenient place to find everything they need during their stay. That's where digital guidebook software comes in.

Touch Stay helps hotels and short-term rental (STR) operators create digital guidebooks that bring property information, arrival and check-out instructions, house rules, and local recommendations together in one easy-to-access place.

Instead of answering the same questions repeatedly, you can give guests clear, consistent information before and during their stay. Guidebooks can also help set expectations, share useful recommendations and highlight relevant extras, creating a smoother experience for both guests and your team.

Touch Stay complements your existing hospitality software rather than replacing it. With supported integrations, accommodation providers can connect their property management workflows with their digital guidebooks, reducing manual work and helping deliver more personalized guest information.

Best for: Hotels, vacation rental managers and STR operators who want to make guest information easier to access while reducing repetitive questions.

What to consider: Look for a solution that's easy to update across multiple properties, works well on guests' phones and lets you tailor information to each property. If you already use a PMS, check which integrations are available and what information can be shared.

7. Turneo: Best for promoting guest experiences

Turneo helps hotels make experiences and services bookable, including activities, excursions, transfers and other local offerings. It gives properties a way to showcase experiences to guests and manage bookings through connected digital channels.

For hotels that want to help guests discover more during their stay, this can make it easier to promote local activities and additional services without relying entirely on manual recommendations from reception or concierge staff.

Best for: Hotels and accommodation businesses looking to promote and sell activities, local experiences and additional guest services.

What to consider: Check which experience providers and booking workflows are supported, how commissions or fees work, and whether the platform integrates with your existing systems. The value will depend on the experiences available to your guests and how actively you plan to promote them.

Hospitality scheduling software

Managing staff is a different challenge from managing bookings. Hotels need to coordinate front-desk, housekeeping and maintenance teams, while STR operators often need to schedule cleaners and inspections around check-in and check-out times.

Hospitality scheduling software can help managers assign work, organize shifts, track availability and respond to changes. For STRs, turnover tools can also help coordinate cleaning tasks between guest stays.

8. RotaCloud: Best for hotel staff rotas

RotaCloud is workforce management software with tools for staff scheduling, attendance, annual leave and timesheets. Its hotel and hospitality offering supports rota planning for teams such as reception and housekeeping.

Managers can build schedules, track availability and share rota updates with staff. Employees can check shifts and submit leave requests, reducing the need to coordinate every change through messages or spreadsheets.

Best for: Hotels and resorts that need a straightforward way to plan shifts across different departments.

What to consider: Check whether the software supports your staffing rules, approval processes and reporting needs. If you operate multiple properties, look at how easily managers can coordinate schedules across locations.

RotaCloud is most relevant when the main challenge is who is working, when they're working and how shifts are covered. It's not a substitute for a PMS, so you'll need to assess whether you need to connect it with your existing operational systems.

9. Turno: Best for coordinating STR cleaning turnovers

Turno focuses on vacation rental cleaning, helping hosts and property managers coordinate cleaning between guest stays. Its tools are designed around the turnover process, including connecting operators with cleaners and organizing cleaning jobs.

For STR businesses, the gap between checkout and the next check-in can be tight. A clear cleaning schedule helps make sure the right property is assigned to the right cleaner at the right time.

Best for: STR hosts and property managers who need to coordinate cleaning across multiple properties or frequent guest turnovers.

What to consider: Check how the platform fits your existing cleaner relationships and booking workflow. If you already have a cleaning team, make sure the scheduling and job-management features suit how you assign work and confirm completion.

Turno is a specialist cleaning tool rather than a full property management system. It can complement your PMS by helping organize the work that needs to happen after one guest leaves and before the next arrives.

10. ResortCleaning: Best for vacation rental cleaning operations

ResortCleaning is a cleaning and operations platform for vacation rental management businesses. It focuses on coordinating cleaning activities and related property operations, helping managers organize work across a portfolio.

For operators with multiple properties, cleaning can quickly become difficult to manage through spreadsheets and individual messages. A dedicated system can help centralize assignments and give managers better visibility into which tasks need attention.

Best for: Vacation rental managers coordinating cleaning across larger portfolios or busy turnover schedules.

What to consider: Ask how the platform receives reservation and departure information, how cleaners access assignments and how task completion is recorded. It's also worth confirming compatibility with your PMS and the workflows your team already uses.

As with any specialist operations tool, the best fit depends on the complexity of your portfolio and the amount of coordination you need between bookings, cleaning and property readiness.

How to choose the right hospitality software for your business

A long feature list doesn't necessarily mean a platform is right for your business. Start with your biggest operational challenges, then compare tools against the way your team actually works.

1. Identify your biggest bottlenecks

Are you spending too much time managing reservations? Are booking channels difficult to keep in sync? Are cleaning tasks being missed, or are managers spending hours building staff rotas?

Write down the problems you want to solve before arranging product demos. This will help you distinguish essential features from extras you may not need.

2. Choose tools built for your accommodation type

A hotel and an STR business may share some operational needs, but their workflows can be very different.

Hotels may need front-desk functionality, room assignments and department-level staff scheduling. STR operators may prioritize multi-property calendars, channel management, cleaning turnovers and coordinating remote teams.

Look for software that fits your business model, rather than choosing a product based only on its popularity.

3. Check integrations before committing

Hospitality software rarely operates in isolation. Your PMS may need to connect with booking channels, payment tools, accounting software or housekeeping systems.

Make a list of the integrations you rely on and confirm their availability directly with each vendor. Check what information is synchronized, whether the integration is included in your plan and whether any setup is required.

It's also worth considering how your software supports the guest experience. For example, Touch Stay's integrations connect digital guidebooks with supported property management and booking systems, helping accommodation providers use property and reservation information to prepare personalized guest information.

4. Consider the entire guest journey

The right hospitality tech stack should support more than reservations and property operations. Think about the information guests need before arrival, during their stay and at check-out, too. A digital guidebook like Touch Stay complements your PMS by making practical details, property instructions and local recommendations easy to find, helping you deliver a more consistent guest experience without adding another repetitive task for your team.

5. Understand the total cost

Subscription fees are only part of the cost of adopting new software. You may also need to budget for setup, onboarding, staff training, extra modules or third-party integrations.

Ask vendors for pricing based on your actual number of rooms, properties or employees. If you expect to grow, check how costs change as your portfolio expands.

6. Consider the experience for your team

Software should make everyday work easier, not create another layer of admin. Involve the people who will use the platform regularly, whether that's your front-desk team, housekeeping manager or cleaning contractors.

Ask practical questions: Can staff access their schedules on their phones? Can managers quickly see which rooms or properties are ready? Can your team update a task without calling the office?

A demo based on your actual workflows will tell you more than a generic feature overview.

7. Don't overlook the guest-facing experience

Property management and scheduling software help keep the business running behind the scenes. Guests, however, still need clear information about arrival, access, property facilities, check-out and the local area.

A digital guidebook can complement your operational software by giving guests a convenient place to find that information.

Touch Stay's digital guidebooks help hotels and STR operators bring property details, instructions and local recommendations together in one branded resource. It's a complementary part of your hospitality tech stack, alongside the systems you use to manage bookings and operations.

Final thoughts

The right hospitality software depends on what you're trying to improve. Hotels may benefit most from a PMS that connects reservations and day-to-day operations, while STR managers may need flexible property management alongside reliable cleaning coordination. Teams with complex shift patterns may also benefit from dedicated scheduling software.

You don't need one platform to do everything. Start with the most time-consuming parts of your operation, choose tools that suit your accommodation type and check how well they work with the systems you already use.

A well-chosen combination of complementary tools can reduce manual work, improve operational visibility and give your team more time to focus on delivering a great stay.

Frequently asked questions about hospitality software