Case Studies: Touch Stay in play

Boosting direct bookings

Working with Touch Stay has been a pleasure since our first demonstration. Our branded guide has received positive feedback from guests and team members alike. I can't recommend this resource enough to my fellow hospitality colleagues!

Nicole Rugg - Newport Harbor Resort

550 guidebooks live within 7 days

“In 7 days we went from having a massive problem with no ideal long term solution, to having a better-than-before solution with Touch Stay guides built out for every single property”

Connor Hall - Liquid Life Vacation Rentals

Community building made easy

With Touch Stay, we’re building a community for families to feel welcome, businesses to thrive, and kids to grow up strong.

Chelsie Rush - A Community For Kids

Automatically answer 99% of guest questions

“Touch Stay has been a game-changer for us, saving money and keeping our guests happy at every step. Their beautifully designed guidebooks perfectly complement our premium experience, giving guests peace of mind with answers to 99% of their questions right at their fingertips.”

Adam Bosch - altCamp

Facilitating remote hosting

“I feel like the Touch Stay guidebooks make my guests feel more comfortable about checking into a place where they’re not going to meet me. It’s so convenient and so well done.”

Rosana Sorensen – Owner of Whitehead Home

Generating 5 star reviews

“I have 40+ reviews and all of them are 5 stars. Nearly every guest has commented on how helpful our digital guide was. They loved that the mobile app provided answers at their finger tips.”

Scott Rasmussen

Hygienic guidebooks

“We’d been using a paper welcome book, and it was really hard to clean. So I got in touch with Touch Stay. I gotta tell you – this is a company that is wonderful about communication.”

Scottie Jones

Significantly reducing queries

“Touch Stay’s guides have emerged as a game-changer - significantly reducing the influx of guest queries and unnecessary correspondence. The positive feedback from guests has been overwhelming.”

Alastair MacFarlane - Juniper Property Services

A more efficient team

“Selecting Touch Stay was a no-brainer. We can be so much more efficient and our guests are so satisfied with the information we provide to them through the guides. The overall value is the time it frees up for the team.”

Dale Smith - Owner of Host & Stay

Reclaiming time for creativity

“Touch Stay is such a great tool. I’m not in survival mode anymore. The day-to-day is taken care of, so I can breathe and let my creative juices flow again! Guests are loving it and my calls have decreased 50%.”

Robin Bass - Owner of Premier Properties