Automatically answer guest inquiries with AI Chatbot

The chatbot answers property-specific questions using your guidebook content: Wi-Fi passwords, check-in instructions, parking details, house rules, local recommendations, and anything else in your guide. It won't go off-topic or make things up.

The chatbot pulls directly from your guidebook content, so updating your guide updates the chatbot. The more detailed your guidebook, the better the answers.

The AI chatbot is available on all Touch Stay templates and plans. Just toggle it on in your dashboard.

Yes. The chatbot maintains context within a session so guests can ask follow-up questions naturally without repeating themselves.

The chatbot can respond in the language your guest writes in, making it useful for international visitors regardless of what language your guidebook is written in.

The chatbot handles the repetitive questions that fill your inbox: Wi-Fi details, check-in times, parking, appliance instructions. Property managers using the chatbot typically see a significant drop in direct messages and phone calls.

Yes. The chatbot responds instantly at any hour, so guests get answers at 2am without you lifting a finger.

If a question falls outside your guidebook content, the chatbot lets the guest know and you'll receive a notification. This also helps you identify gaps in your guidebook you might want to fill.

Yes. The Insights Dashboard in Message Hub shows full conversation history, guest feedback on answers, sentiment analysis, and smart filters by guide, date, and message type.

Most chatbots pull from generic knowledge. The Touch Stay chatbot only uses your guidebook content, so every answer is specific to your property. No hallucinated restaurant recommendations or wrong check-in times.

Touch Stay's chatbot reads your guidebook content and uses it to answer guest questions instantly. Guests ask in plain language, the chatbot responds with accurate, property-specific answers. No generic replies, no hallucinated information.

The best vacation rental chatbot answers from your actual property information, not generic knowledge. Touch Stay's AI chatbot pulls exclusively from your guidebook content, supports multiple languages, works 24/7, and includes an Insights Dashboard so you can see exactly what guests are asking.