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The Guest Communication Planner

Save time for yourself and see happier guests!

Our planner will help you put your guidebook into play pre-, mid- and post-stay!


guest comms planner masthead image

Claim your copy

We created the Touch Stay Guest Communication Planner to show you how to save time and ace your communications at every stage of your guest’s journey.

⚡️ Happier guests

⚡️ Time reclaimed

⚡️ Better reviews

Download for free today!

What will you get?

To help you ace your communications at every stage of the guest journey, we’ve mapped out opportunities to prepare guests and reduce their questions for you, to ensure they’re content and informed throughout their stay.

Here’s a sneak peek...

At time of booking:

  • booking confirmation email (via PMS or OTA)
  • Email invite to your Touch Stay guidebook

3 days before arrival:

  • Email 3 things: parking, door code, guidebook link

Day of departure:

  • SMS reminding about check out time
  • Email thanking them and asking for review
Guest communications planner

Why our users love Touch Stay?

Reduce repetitive questions, communicate on your terms, and watch those review scores rocket.