"We rolled out Touch Stay across the entire portfolio in a single week. The templates and bulk-edit tools made what could have been months of work feel effortless."
See Touch Stay in action.
A guest experience platform that helps hosts save time, reduce guest questions, and generate more revenue, powered by digital guidebooks guests actually use.
- 30-minute personalised walkthrough
- See exactly how it fits your portfolio
- 14-day free trial, no credit card needed
"Touch Stay has been a game-changer for us, saving money and keeping our guests happy at every step. Their beautifully designed guidebooks perfectly complement our premium experience, giving guests peace of mind with answers to 99% of their questions right at their fingertips."
Book your free demo
30-min session · 14-day free trial · personalised walkthrough
No credit card required. We'll never share your details.
Trusted by hosts worldwide
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"Touch Stay has transformed our guest journey from a largely manual, message-heavy process into a streamlined, elevated experience that benefits both guests and our business. We've saved up to 10 hours a week on repetitive inquiries and grown direct bookings by 15%."
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"Since using Touch Stay, I have had zero calls for operational reasons, or operational questions – because it's all on the app. I can only say I wish I had done it years earlier, for various reasons."
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"Touch Stay has been a game-changer for us, saving money and keeping our guests happy at every step. Their beautifully designed guidebooks perfectly complement our premium experience, giving guests peace of mind with answers to 99% of their questions right at their fingertips."
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"Touch Stay has completely replaced our paper guides and made it easy to keep 135 guidebooks up to date across our entire portfolio. The SMS integration alone has transformed how we communicate with guests."
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"The guidebooks give guests the opportunity to plan their stays and book activities before arrival. Guests get all the information they need, and we get a nice revenue boost from tour company kickbacks!"
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"Touch Stay has helped us minimise emails and phone calls, giving us more time for the work that matters. The increased reviews have helped to drive bookings too."
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"I have 40+ reviews and all of them are 5 stars. Nearly every guest has commented on how helpful our digital guide was. They loved that the mobile app provided answers at their finger tips."
ROI CALCULATOR
Calculate your return on Touch Stay.
See how much time and revenue Touch Stay can generate for your business. Adjust the sliders to match your portfolio.
Your Setup
ex: Late Check out / Early Check in fee
Our Calculations
- Hours saved per week (across guest comms) 20 hrs
- Estimated reduction in guest questions 90%
- Estimated upsell revenue per booking $45
Estimated Extra Monthly Income
$1,890.00
per month across your portfolio
Yearly upside
+$22,680.00/year
Click any to explore
See what your guests will actually use.
Tap any guidebook to interact with a real Touch Stay example — exactly what your guests would see.
TOUCH STAY CONCIERGE SETUP
We build your guidebooks for you – for free.
Save up to 80% of your setup time
Get fully set up in Touch Stay without lifting a finger. We'll build your guidebooks, structure your content, and get you ready to go live — for free, with a dedicated specialist who does it all for you.
- Professionally structured, guest-ready guidebooks
- Best-practice setup from day one
- Consistent experience across all properties
- Go live faster — with expert support
Book a demo
Learn more
Available for hosts with 7+ guidebooks.
PRICING
Pricing that scales with your business
Get everything you need to run a better guest experience, without overpaying or hidden fees.
No hidden fees
Everything you need is included — no onboarding costs or surprises.
Pays for itself
Generate €40–€120+ extra per booking with built-in upsells.
Set up in minutes
Create and share your first guidebook without technical setup.
Built to scale
From a single property to large portfolios — grow without changing tools.
STARTING AT
$8,25
per property / per month
- Unlimited guest views
- AI chatbot & smart messaging
- Built-in upsell store
- 30+ languages, on every device
- Cancel anytime · no contracts
14-day free trial
Try every feature, no limits, and your guests get the full experience too.
No credit card required
Just sign up and start building, we ask for payment only when you're ready.
Cancel anytime
No contracts, no fees, no questions. Stay because you love it, not because you have to.
EXTRA PER BOOKING
One guidebook. Everything your guests need.
Touch Stay replaces the chaos of guest communication with one simple, structured solution — save time, reduce questions, earn more from every stay.
Without Touch Stay
The chaos most hosts live with
PDFs, post-its, and 11pm WhatsApp messages — multiplied by every booking.
- Guests keep asking the same questions every single stay
- Important information gets lost across messages and PDFs
- Manual communication takes hours every week
- No clear way to upsell extras or increase revenue
With Touch Stay
Calm, automated, a little bit five-star
Everything your guests need — beautifully organised, working 24/7 in the background.
- All guest information in one easy-to-use digital guide
- Guests self-serve 24/7 — fewer repetitive questions
- Automated communication saves hours every week
- Built-in upsells to generate extra revenue per stay
HELP
Still got questions?
Touch Stay is a digital guidebook platform that helps vacation rental hosts, B&B owners, and property managers share property information with guests automatically. It replaces printed welcome books with a mobile-friendly guide containing check-in instructions, house rules, Wi-Fi details, local recommendations, and more. Touch Stay includes an AI chatbot, upsell widget, and 5-star review popup.
Yes. Touch Stay has a free plan — not a trial. You can create unlimited guidebooks with your branding, QR codes, and the AI chatbot, with no credit card and no expiry date. If you want to test everything Touch Stay offers, you can also start a 14-day free trial with full access to all paid features.
An unlimited number of guidebooks — create one for every property, at no cost. The free plan also includes your own branding, QR code links, local recommendations, the AI chatbot, and the guest store. Some features have monthly usage limits: 20 views per guidebook, 8 scheduled emails, and 3 AI chatbot conversations per month. When you approach a limit, we notify you in advance — your guests never see a broken page. See the pricing page for a full plan comparison.
The free plan is free, with unlimited guidebooks and monthly usage limits on some features — ideal for getting started. The 14-day free trial unlocks every paid feature with no limits (PMS sync, unlimited views, custom translations, SMS messaging, and more) so you can test the full platform. When the trial ends, you choose a paid plan — or simply stay on the free plan. We will never remove your data.
A digital guidebook is an online property guide that guests access via a link on any device. It typically includes check-in and checkout instructions, Wi-Fi passwords, house rules, appliance guides, and local area recommendations. Digital guidebooks are used by vacation rental hosts, Airbnb managers, and B&B owners to reduce repetitive guest questions and improve the guest experience.
A digital guest book for Airbnb is an online guide sent to guests before or during their stay. It replaces printed welcome folders with a shareable link that works on any phone or tablet. Platforms like Touch Stay let Airbnb hosts create digital guest books that include check-in details, house manuals, local tips, and upsell options, all delivered automatically through PMS integrations.
A digital welcome book is an electronic version of the printed binder many vacation rentals leave on the kitchen counter. It contains property instructions, house rules, local recommendations, and emergency contacts. Unlike a printed book, a digital welcome book can be sent before arrival, updated instantly across all properties, and tracked with analytics to see which sections guests view most.
A digital house manual is an online guide covering how a property works: appliance instructions, heating and cooling, Wi-Fi setup, parking, waste and recycling, pool or hot tub operation, and any property-specific details. With Touch Stay, your digital house manual lives inside your guidebook and is accessible to guests on any device, before and during their stay.
The best digital guidebook for short-term rentals is easy to create, integrates with your PMS, and delivers automatically to guests. Touch Stay is purpose-built for short-term rental hosts and property managers, with features including an AI chatbot, upsell widget, guest analytics, and a 5-star review popup. It works with all major PMS platforms and requires no app download for guests.
A vacation rental chatbot answers guest questions automatically using your property information. Touch Stay's AI chatbot is built into the digital guidebook and responds to questions about check-in, Wi-Fi, parking, house rules, and local recommendations 24/7. It only uses your guidebook content, so answers are always property-specific and accurate.
Yes. Touch Stay includes AI-powered tools that help you create and organize your guidebook content faster. You can generate sections, improve existing text, and structure information without starting from scratch.
Property managers using digital guidebooks typically save 5–20 hours per week by reducing repetitive guest questions about check-in, Wi-Fi, directions, and house rules. Touch Stay customers report a 50–80% reduction in inbound guest inquiries after automating guidebook delivery.
Digital guidebooks are shared with guests via a link, regardless of which platform they booked through. Touch Stay integrates with property management systems that sync reservation data from Airbnb, Vrbo, Booking.com, and direct booking sites. The guidebook is sent automatically before arrival with no manual work required.
You can share your guidebook using a direct link, QR code, or automated guest messaging through your PMS integration. Most Touch Stay customers automate delivery so guests receive the guidebook automatically before check-in.
Yes. Guests can instantly translate Touch Stay guidebooks into their preferred language directly inside the guidebook, helping international guests access information more easily.
Yes. Touch Stay includes an upsell widget that lets you promote extras such as early check-in, late checkout, parking, airport transfers, tours, experiences, or local services directly inside the guidebook.
Yes. You can fully customize your guidebook with your logo, brand colors, images, welcome messages, and property information to create a consistent guest experience across all properties.
No. Touch Stay is designed for non-technical users and can be set up without coding or design experience. Most hosts create their first guidebook using simple templates and drag-and-drop editing.
Most customers create and publish their first guidebook in under an hour. You can also duplicate guidebooks across properties to save additional time.
The Free Concierge Setup includes hands-on onboarding support from the Touch Stay team. Depending on your portfolio size, this may include guidebook setup assistance, content migration, PMS integration support, branding setup, and help structuring your guest information.
Touch Stay is built to scale for multi-property operators and large property managers. Teams managing 50+ units can standardize guest communication across properties, automate guidebook delivery, manage multiple guidebooks efficiently, and maintain consistent branding and guest experience at scale.
Yes. You can explore sample Touch Stay guidebooks to see how they work for guests before creating your own account.
Yes. You can start a free trial without entering payment details and explore all core features before subscribing.
Yes. On the free plan you can create an unlimited number of guidebooks at no cost — no credit card and no time limit.
Touch Stay offers flexible pricing based on the number of guidebooks and features you need. Plans are designed for individual hosts, growing property managers, and larger hospitality businesses. You can view the latest pricing on the Touch Stay Pricing Page.
Depending on your plan, Touch Stay includes digital guidebooks, PMS integrations, automated guidebook delivery, AI chatbot access, upsell tools, guest messaging features, analytics, review collection tools, and onboarding support.
No. Touch Stay does not charge a mandatory setup fee. You can create your account, build your guidebooks, and start using the platform without upfront onboarding costs.
No. Touch Stay pricing is transparent, with no hidden fees or surprise charges. Your subscription includes access to the features available on your selected plan.
