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Platform · Upsells & Add-ons

Turn your guidebook into a revenue stream.

Sell guest extras directly inside your digital guidebook, from early check-in to local experiences. Built-in payments, automated delivery, and no extra apps required.

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  • €40-120+

    Extra per booking

  • Built-in

    Inside your guidebook

  • 1 tap

    Online checkout

  • 24/7

    Sells while you sleep

Ideas that sell

Earn at every stage of the stay.

Store lets guests browse and order extras right inside their guidebook. Less back-and-forth for you, a smoother, more premium guest experience, and €40-120+ extra per booking, without raising your nightly rate.

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Excited · planning ahead

Stage 1 · Before arrival

Before guests arrive, they often need the same things — early check-in, parking, airport transfer. With Store, guests browse and book extras themselves, without a single back-and-forth message.

Popular extras

  • Early check-in
  • Parking
  • Airport transfer
  • Grocery pre-stocking

Pre-arrival extras sell while excitement is at its peak — guests plan their stay days in advance, and every request handled in the Store is a message you never receive.

How it works

Set up your store once, sell on autopilot.

No new software, no separate checkout page. Your store lives inside the guidebook guests already use.

Build your store

Add products and services with a name, photo, price and quantity. Group them into categories like check-in, housekeeping or food & drink.

Guests add to cart

Guests browse the store right inside the guidebook and add extras to their cart in a couple of taps, no app, no account.

Get paid your way

Take payments online with secure Stripe checkout, or manage them yourself, your choice. Either way, you get an instant email or SMS notification for every order.

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Better guest experiences

Deliver 5-star service from
check-in to checkout

Great hospitality is in the details, the early check-in that saves a stressful morning, the chilled wine waiting on arrival, the local tour they'll talk about for years. With Store, those touches are right there for guests to choose, so every stay feels a little more five-star, and earns a little more too.

  • More memorable, premium stays
  • Happier guests, better reviews
  • More revenue per booking
  • Effortless touches for you to offer
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Built into the guidebook

Earn more from every booking

Guests already use the guidebook throughout their stay, to check in, find recommendations and plan their trip. Store lets them discover and book extras naturally inside the same experience, from late checkout to welcome baskets and local experiences. With fast Stripe checkout or self-managed payments, buying feels simple and seamless.

  • No apps or guest accounts required
  • Guests can order in seconds
  • Offered at the perfect moment
  • Online or self-managed payments
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What guests love

Track every sale, all in one place

See what's selling, what's earning the most and how your store grows month after month, all from one simple view. You'll always know what's working, and where the next bit of revenue is hiding.
  • Revenue at a glance
  • Spot your best-selling extras
  • Export orders anytime
  • Right inside your dashboard
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Departure tipping

Let guests thank your team with a tip

The housekeepers and hosts behind every great stay deserve recognition. With tipping in Store, guests can leave a thank-you in a tap as they check out, cashless and effortless, so showing appreciation is as easy as the rest of their stay.
  • Cashless tipping, right in the guidebook
  • Prompted at checkout, when it feels natural
  • No cash, no awkward moment
  • A simple way to reward your team

Real hosts, real revenue

Hosts are already earning more.

Real quotes from interviews with property managers, B&B owners, and hosts who switched to Touch Stay.

On revenue from upsells

"The guidebooks give guests the opportunity to plan their stays and book activities before arrival. Guests get all the information they need, and we get a nice revenue boost from tour company kickbacks!"

Ingrid Bruun

Ingrid Bruun

Hospitality & Marketing Manager, Björk Tromsø

On the guest experience

"Touch Stay has transformed our guest journey from a largely manual, message-heavy process into a streamlined, elevated experience that benefits both guests and our business. We've saved up to 10 hours a week on repetitive inquiries and grown direct bookings by 15%."

Bert-Perez

Bert Perez

KeysCations

Content

Everything your guests need, all in one place.

From the moment they book to the moment they check out,
every answer is one tap away.

Check-in & check-out

Door codes, key locations, and arrival instructions, guests find them without asking.

Wi-Fi details

Network name and password, copy-paste ready. Goodbye to "what's the WiFi?" texts.

House rules

Quiet hours, smoking, pets, set expectations once, save the awkward conversations.

Parking info

Where to park, permits needed, and walking directions, sent before they arrive.

Local recommendations

Your favourite restaurants, walks, and hidden gems, curated like a local would.

Emergency contacts

Your number, the nearest hospital, and a 24/7 helper, all in one trusted place.

Transport info

Airport routes, taxi numbers, and live transit links, the whole journey, sorted.

Appliance instructions

How to use the heating, the oven, the hot tub, clear photos and short steps.

Report an issue

Guests flag broken Wi-Fi or a leaky tap right inside the guidebook, auto-creates a task for your team.

THE GUEST JOURNEY

One guidebook. Every step of the guest journey.

From booking to long after checkout, Touch Stay gives guests everything they need, exactly when they need it.

Auto-sent digital guidebook

Shared automatically via your PMS, email or SMS, so guests get check-in details and house rules before they even think to ask.

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Scheduled guest messaging

Send the right information at the right time, without last-minute questions or late-night arrival messages.

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Unlock revenue before arrival

Offer early check-in, airport transfers, welcome packs, and local experiences, all before guests even arrive.

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Capture guest details effortlessly

Collect emails, phone numbers, and preferences automatically when guests access their guidebook.

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INTEGRATIONS

Connects with the tools you already use.

40+ integrations with property management systems, channel managers, and hospitality tools, your data stays in sync, automatically.

PRICING

Pricing that scales with your business

Get everything you need to run a better guest experience, without overpaying or hidden fees.

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No hidden fees

Everything you need is included, no onboarding costs or surprises.

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Pays for itself

Generate €40–€120+ extra per booking with built-in upsells.

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Set up in minutes

Create and share your first guidebook without technical setup.

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Built to scale

From a single property to large portfolios, grow without changing tools.

STARTING AT

$8,25

per property / per month

  • Unlimited guest views
  • AI chatbot & smart messaging
  • Built-in upsell store
  • 30+ languages, on every device
  • Cancel anytime · no contracts
See pricing

14-day free trial

Try every feature, no limits, and your guests get the full experience too.

No credit card required

Just sign up and start building, we ask for payment only when you're ready.

Cancel anytime

No contracts, no fees, no questions. Stay because you love it, not because you have to.

TOUCH STAY CONCIERGE SETUP

We build your guidebooks for you – for free.

Save up to 80% of your setup time

Get fully set up in Touch Stay without lifting a finger. We'll build your guidebooks, structure your content, and get you ready to go live — for free, with a dedicated specialist who does it all for you.

  • Professionally structured, guest-ready guidebooks
  • Best-practice setup from day one
  • Consistent experience across all properties
  • Go live faster — with expert support
Book a demo Learn more

Concierge Setup Call: 1:1 with Diana

May 20 | 14:00

Available for hosts with 7+ guidebooks. Limited availability · concierge spots fill up monthly

HELP

Still got questions?

Touch Stay is a digital guidebook platform that helps vacation rental hosts, B&B owners, and property managers share property information with guests automatically. It replaces printed welcome books with a mobile-friendly guide containing check-in instructions, house rules, Wi-Fi details, local recommendations, and more. Touch Stay includes an AI chatbot, upsell widget, and 5-star review popup.

From the blog

Keep learning.

Practical guides and ideas from hosts and our team to help you get more from every stay.

Ready to create your digital guidebook?

Join thousands of hosts already delivering smoother stays with Touch Stay. Build yours in under 3 minutes.

Start free trial See examples

14-day free trial · no credit card · full access to all features

EXPLORE THE PLATFORM

Your guidebook is just the beginning.

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    Upsells & Add-ons

    Turn your guidebook into a revenue stream — sell late checkouts, cleans, and local experiences on autopilot.

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  • AI assistant-1

    AI Guest Assistant

    Answers guest questions instantly from your guidebook content — day and night, in any language.

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  • Guest Messaging-1

    Guest Messaging

    Schedule the right message for the right moment — from booking confirmation to the review ask.

    Learn more
  • Guest Feedback-1

    Reviews & Feedback

    Catch issues privately and nudge happy guests to share five-star reviews where they matter.

    Learn more
  • Guest Analytics-1

    Insights & Reporting

    See what guests actually read and buy — and improve your guidebook with real data.

    Learn more