Skip to content

AMA: how to make your vacation rental more accessible


We talk to Lorraine Woodward, founder of Becoming rentABLE, about how some creative thinking and simple changes can make your holiday property accessible to a greater range of people.


Thanks for joining the conversation

Thanks for sending in your questions for our AMA: “How to make your vacation rental property more accessible”

Here’s a recording of our chat with Lorraine. Or, head over to our blog to read a summary of the juiciest details. We’ve also picked out the AMA highlights and their timings below.


Key takeaways:

“When a renter comes to our property I ask them, ‘Why did you travel 2.5 days from Canada to North Carolina?’, and they say, ‘Lorraine, there’s nothing in between here and there that’s accessible.'” – Lorraine

“Part of the process is rethinking how you position accessibility in your narrative. You just have to be a little creative and think about how your space could be accessible – sit in a kitchen chair and see where that chair can go; if you have a friend who uses a wheelchair or walker, invite them over to see what access they might have” – Lorraine

“Some people may look at what the basketball brackets are because basketball is really important to their everyday life – disability is a way of life for me. So I’m in that mindset of thinking about what’s accessible, a lot of people aren’t in that mindset and don’t think about those things. That’s what we’re here to do, we want to put that information forward.” – Lorraine

“In my ignorance, I think it’s more complicated than it is, but you’ve articulated some really simple ways that you can make a property accessible” – Andy

“Our aim is to be out of business in ten or fifteen years, for this to have become a way of life, our job is done and we can move onto the next entrepreneurial activity” – Lorraine

AMA highlights:

  • 00:34 – An intro to Lorraine Woodward
  • 02:26 – What is Becoming rentABLE?
  • 02:53 – Lorraine’s mission in her own words
  • 06:15 – The impact of being able to find an accessible property
  • 07:42 – The bottom line benefits of an accessible property
  • 08:45 – Making your property accessible for people with autism
  • 10:14 – Signalling that your property is accessible
  • 11:39 – Making your property accessible for people who use wheelchairs
  • 14:11 – Accessibility doesn’t mean rebuilding your property from scratch
  • 16:25 – Becoming rentABLE’s resources
  • 17:12 – Listing on Becoming rentABLE
  • 20:49 – What makes a property accessible for people who are deaf or hard of hearing?
  • 21:44 – Making your property accessible for people who are blind or have visual impairments
  • 24:22 – Families whose lives have been changed
  • 29:36 – Support for short term rental owners in the US to understand their legal responsibilities


  • The Becoming rentABLE blog – find practical guides to making your property more accessible

Get notified about upcoming webinars

Sign up and we’ll let you know when we release the next one.