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About Touch Stay

About Touch Stay

We're a cheery, optimistic team here at Touch Stay that believes in the human spirit and the power of communication. Find out more about us, our values and our people right here.

Why we launched Touch Stay?

Touch Stay digital guidebooks are the brainchild of Andy McNulty and Joe Jones – two serial travellers who kept on encountering the same issue over and over again: an absence of clear communication with their rental accommodation hosts.

After realising that they shared the same frustrations, they vowed to solve the problem together – and in 2014 Touch Stay was born.

Designed to help any type of hospitality professional better communicate with their guests, Touch Stay has gone on to become the highlight of guest reviews worldwide. It’s been cited as a reason for repeat bookings, longer stays and most importantly – happier guests.

Here to help you excel

Andy and Joe vowed to create a product that helps – a principle demonstrated by our close knit community and our user-focused approach to product development.

The aim was to create an easy-to-self-serve tool backed by a friendly, knowledgeable team should you need them.

Now an award winning SaaS company, Touch Stay is continuously working to create efficiencies for its users that enables them to focus on growing their businesses.

How we make a difference

We’re generally a pretty cheery, fun-loving bunch here at Touch Stay, but when it comes to social responsibility, we’re dead serious. That’s why we’re a carbon negative organisation:

  • We offset our team’s carbon emissions with Ecologi

  • Our Making a Difference guidebook topic helps operators spread their social responsibility efforts

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Welcome to Touch Stay

Still have questions about how Touch Stay works?

Don’t worry! We’ve created a video to help you understand everything there is to know about Touch Stay digital guidebooks.

 

Still have questions about how Touch Stay works?

Don't worry! We've created a video to help you understand everything there is to know about Touch Stay digital guidebooks.

Meet the Touch Stay team

Our close knit team is dotted around the globe, working remotely. We each play a really important role in making Touch Stay what it is. And we're really proud to say that in 2024 we were awarded the Shortyz Team of the Year Award 😊

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Joe Jones

Co-founder

Inspired to start Touch Stay after a 21 month travelling trip across 3 continents, Joe is a firm believer that the best way to experience any destination is to ask the locals. Joe is a CIMA qualified finance professional who, prior to Touch Stay, specialised in finance IT projects.

Sivan

Sivan Kadosh

General Manager

As General Manager of Touch Stay, Sivan leverages his 18 years of executive experience leading technology companies to innovate in the vacation rental industry through advanced digital guidebooks. Drawing insights from his professional background and family life, he focuses on enhancing guest communication and streamlining operational efficiency. Sivan is passionate about harnessing technology to drive growth, empower hosts, and create memorable guest experiences.

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Loren Pudlewski

Head of Customer Success

A nurturer and life learner, Loren joins us after a decade of growing digital communities and supporting remote connections. Loren values flexibility for her family, and offering an intimate client experience. In her free time, you’ll find her renovating her home and gardening.

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Diana Fuentes

Account Manager

With a background in hospitality and management, Diana values the importance of listening intently and advocating for clients’ best interests. She’s as passionate about processes as she is adventures and, originally from Colombia, she’s now lived abroad for over 12 years- first in London, UK, and now in Valencia, Spain.

Kiril

Kiril Bunin

Chief Marketing Officer

Kiril is a seasoned CMO with a wealth of experience across multiple industries, bringing a strategic and data-driven approach to marketing. His career has spanned diverse sectors, shaping his expertise in brand growth and customer engagement. A lifelong basketball fan, he enjoys hitting the court whenever he gets the chance, balancing his competitive spirit with a passion for innovative marketing.

Tyler Michalek

Tyler Michalek

Head of Content

With a diverse background that includes travel writing and video production, Tyler approaches content with an audience-first mentality. His passion extends beyond digital realms to analog photography, adding depth to his multimedia projects with an authentic, classic aesthetic that enriches his storytelling and digital community building efforts. Additionally, Tyler is an avid snowboarder, and hiker, with the goal of one day carving on all 7 continents.

Jakub Belobrad

Jakub Belobrad

Head of Operations

As the Head of Operations at Touch Stay, Jakub combines his professional expertise with a passion for travel and cultural exploration. His experience managing multicultural environments and optimizing operations makes him a key asset. Jakub's global perspective enriches his role, allowing him to bring unique insights to his work in operational optimization and customer experience management.

Aneta

Aneta Klepárníková

Product Manager

Aneta has a strong background in the travel industry, bringing her expertise to product management with a keen eye for innovation and user experience. Passionate about creating seamless digital solutions, she thrives on turning ideas into products that enhance the way people travel. When she’s not refining features and roadmaps, she enjoys exploring new destinations—and has a knack for scoping out the best high-quality coffee wherever she goes.

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Alexandre Comas

Head of Partner Marketing

With a master's degree in Political Science from Université de Poitiers, Alex brings an interdisciplinary approach to everything he does, drawing on his background in geopolitics, sociology, and digital trends. Based in Prague, he enjoys gaming, working out, and exploring global affairs—always looking for new ideas and perspectives to dive into.

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Arthur Kokhanskyi

Front End Developer

Arthur is one of life’s thinkers, a personality trait we love! He takes the right amount of time to assess ideas, all with a smile and constructive approach. Whilst working at Touch Stay he also gets time off to study at the Ukrainian Evangelical Theological Seminary.

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Andy McNulty

Co-founder

Andy grew up on vacation rentals and, as a guest who found the paper welcome book underwhelming, he set to creating a digital alternative. Prior to Touch Stay, Andy held C-level positions in luxury fashion, at brands like Alexander McQueen, Gucci and Victoria Beckham.

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Yurii Oleksovskyi

Front End Developer

Yurii is a proudly self-proclaimed nerd, with a background in logistics and a passion for travel. His love of learning and ability to tackle tricky problems head on are just a couple of the things that we love about him! He lives and works in Ukraine with our tech partner, Echo UA.

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Sergii Liskovskyi

Back End Developer

Sergii brings extensive experience in both programming and travel – a winning combination for a Touch Stay Developer! Originally from Ukraine, he’s lived all around the world and is currently settled in Montenegro. Outside work, you can find him hiking or planning future travels.

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Egemen Sarımaden

Chief Technology Officer

Egemen began programming when he was still in high school, and he’s since turned his hobby into a professional career. He joins us from Istanbul, Turkey, and when he’s not at work you can find him reading a book, watching a play, or finding the time to practise the flute!

Mitch

Mitch Alcantara

Social Media Manager

Mitch brings her creativity and social media expertise to the team, having previously worked at Canva, where she honed her skills in digital storytelling and community engagement. Passionate about crafting content that connects, she loves finding new ways to spark conversations and build brand presence. When she’s not busy brainstorming the next viral post, you’ll find her exploring design trends and staying ahead of the latest digital trends.

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Ned Biggs

Digital Copywriter

Ned has clocked up over 11 years in digital marketing and comms, with a strong focus on creating engaging content for a range of brands and agencies. When he’s not writing, he can be found digging for records, peering through his telescope at the night sky, or onboard his local lifeboat where he volunteers as a crewmember.

Yana Kyrpenko Touch Stay

Yana Kyrpenko

Project Manager & QA Specialist

Yana is a project manager with a knack for all things technical and testing. Management is her jam and is where she finds her inspiration. Joining Touch Stay from Ukraine, Yana is a huge sports enthusiast, crazy about dancing, and a huge fan of just having a good time!

Nikolina Zelko

Nikolina Zeljko

Email Marketing Manager

Nikolina blends her expertise in digital marketing with her background in English and Art History to refine guest communications at Touch Stay. With over ten years of experience, she crafts thoughtful email strategies. Outside work, she's a cultural enthusiast, exploring European museums and enjoying cinema, which enriches her professional creativity and personal life.

Want to get to know us even better?

There are lots of ways you can find out more about Touch Stay. Explore the links below, or read about why our customers choose us.

Touch Stay events & workshops

In addition to industry shows, conferences, and speaker stages, we set ourselves apart by hosting our own experiential events and workshops, fostering unparalleled knowledge sharing and networking within the industry.

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