
About Touch Stay
We're a cheery, optimistic team here at Touch Stay that believes in the human spirit and the power of communication. Find out more about us, our values and our people right here.
Why we launched Touch Stay?
Touch Stay digital guidebooks are the brainchild of Andy McNulty and Joe Jones – two serial travellers who kept on encountering the same issue over and over again: an absence of clear communication with their rental accommodation hosts.
After realising that they shared the same frustrations, they vowed to solve the problem together – and in 2014 Touch Stay was born.
Designed to help any type of hospitality professional better communicate with their guests, Touch Stay has gone on to become the highlight of guest reviews worldwide. It’s been cited as a reason for repeat bookings, longer stays and most importantly – happier guests.
Here to help you excel
Andy and Joe vowed to create a product that helps – a principle demonstrated by our close knit community and our user-focused approach to product development.
The aim was to create an easy-to-self-serve tool backed by a friendly, knowledgeable team should you need them.
Now an award winning SaaS company, Touch Stay is continuously working to create efficiencies for its users that enables them to focus on growing their businesses.
How we make a difference
We’re generally a pretty cheery, fun-loving bunch here at Touch Stay, but when it comes to social responsibility, we’re dead serious. That’s why we’re a carbon negative organisation:
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We offset our team’s carbon emissions with Ecologi
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Our Making a Difference guidebook topic helps operators spread their social responsibility efforts


Still have questions about how Touch Stay works?
Don’t worry! We’ve created a video to help you understand everything there is to know about Touch Stay digital guidebooks.

Still have questions about how Touch Stay works?
Don't worry! We've created a video to help you understand everything there is to know about Touch Stay digital guidebooks.
Meet the Touch Stay team
Our close knit team is dotted around the globe, working remotely. We each play a really important role in making Touch Stay what it is. And we're really proud to say that in 2024 we were awarded the Shortyz Team of the Year Award 😊

Tyann Marcink
Queen of Guest Experience
Tyann has 5 holiday properties of her own, 2 rental management brands, and has been active in the vacation rental industry since 2007. She regularly speaks at industry conferences on guest experience and communications, photography, and social media. Oh, and she bought a bank and turned it into a vacation rental!

Hazel Parker
Australia Community Ambassador
Hazel is passionate about all things tourism and runs an award-winning hosted country retreat in South Australia. She gives back to her community by mentoring local tourism businesses, provides input to local tourism committees, and now also spreads the Touch Stay love in Australia.

Loren Pudlewski
Head of Customer Success
A nurturer and life learner, Loren joins us after a decade of growing digital communities and supporting remote connections. Loren values flexibility for her family, and offering an intimate client experience. In her free time, you’ll find her renovating her home and gardening.

Arthur Kokhanskyi
Front End Developer
Arthur is one of life’s thinkers, a personality trait we love! He takes the right amount of time to assess ideas, all with a smile and constructive approach. Whilst working at Touch Stay he also gets time off to study at the Ukrainian Evangelical Theological Seminary.

Hilary McNulty
Accounts
Aside from being Andy’s wife (a challenge all of its own!) Hilary is our Accounts Administrator. When not at the desk you’ll find her dedicating hours to Time 4 Children, who help improve the emotional wellbeing of young children.

Joe Jones
Chief Operating Officer
Inspired to start Touch Stay after a 21 month travelling trip across 3 continents, Joe is a firm believer that the best way to experience any destination is to ask the locals. Joe is a CIMA qualified finance professional who, prior to Touch Stay, specialised in finance IT projects.

Andy McNulty
Chief Executive Officer
Andy grew up on vacation rentals and, as a guest who found the paper welcome book underwhelming, he set to creating a digital alternative. Prior to Touch Stay, Andy held C-level positions in luxury fashion, at brands like Alexander McQueen, Gucci and Victoria Beckham.

Drew Pearson
Chief Technology Officer
A tinkerer and nerd at heart, Drew applies his diverse technical skills towards improving travel experiences. This, and his love of travel with his wife and two boys, led him to the vacation rental industry, where he’s been programming and leading technical development since 2013.

Kiril Bunin
Chief Marketing Officer
Kiril is a seasoned CMO with a wealth of experience across multiple industries, bringing a strategic and data-driven approach to marketing. His career has spanned diverse sectors, shaping his expertise in brand growth and customer engagement. A lifelong basketball fan, he enjoys hitting the court whenever he gets the chance, balancing his competitive spirit with a passion for innovative marketing.

Diana Fuentes
Account Manager
With a background in hospitality and management, Diana values the importance of listening intently and advocating for clients’ best interests. She’s as passionate about processes as she is adventures and, originally from Colombia, she’s now lived abroad for over 12 years- first in London, UK, and now in Valencia, Spain.

Yurii Oleksovskyi
Front End Developer
Yurii is a proudly self-proclaimed nerd, with a background in logistics and a passion for travel. His love of learning and ability to tackle tricky problems head on are just a couple of the things that we love about him! He lives and works in Ukraine with our tech partner, Echo UA.

Sergii Liskovskyi
Back End Developer
Sergii brings extensive experience in both programming and travel – a winning combination for a Touch Stay Developer! Originally from Ukraine, he’s lived all around the world and is currently settled in Montenegro. Outside work, you can find him hiking or planning future travels.

Egemen Sarımaden
Python Developer
Egemen began programming when he was still in high school, and he’s since turned his hobby into a professional career. He joins us from Istanbul, Turkey, and when he’s not at work you can find him reading a book, watching a play, or finding the time to practise the flute!

Mitch Alcantara
Social Media Manager
Mitch brings her creativity and social media expertise to the team, having previously worked at Canva, where she honed her skills in digital storytelling and community engagement. Passionate about crafting content that connects, she loves finding new ways to spark conversations and build brand presence. When she’s not busy brainstorming the next viral post, you’ll find her exploring design trends and staying ahead of the latest digital trends.

Ned Biggs
Digital Copywriter
Ned has clocked up over 11 years in digital marketing and comms, with a strong focus on creating engaging content for a range of brands and agencies. When he’s not writing, he can be found digging for records, peering through his telescope at the night sky, or onboard his local lifeboat where he volunteers as a crewmember.

Alexandre Comas
Head of Partner Marketing
With a master's degree in Political Science from Université de Poitiers, Alex brings an interdisciplinary approach to everything he does, drawing on his background in geopolitics, sociology, and digital trends. Based in Prague, he enjoys gaming, working out, and exploring global affairs—always looking for new ideas and perspectives to dive into.

Yana Kyrpenko
Project Manager & QA Specialist
Yana is a project manager with a knack for all things technical and testing. Management is her jam and is where she finds her inspiration. Joining Touch Stay from Ukraine, Yana is a huge sports enthusiast, crazy about dancing, and a huge fan of just having a good time!

Aneta Klepárníková
Product Owner
Aneta has a strong background in the travel industry, bringing her expertise to product management with a keen eye for innovation and user experience. Passionate about creating seamless digital solutions, she thrives on turning ideas into products that enhance the way people travel. When she’s not refining features and roadmaps, she enjoys exploring new destinations—and has a knack for scoping out the best high-quality coffee wherever she goes.
Want to get to know us even better?
There are lots of ways you can find out more about Touch Stay. Explore the links below, or read about why our customers choose us.
Touch Stay events & workshops
In addition to industry shows, conferences, and speaker stages, we set ourselves apart by hosting our own experiential events and workshops, fostering unparalleled knowledge sharing and networking within the industry.

We're proud members of leading travel associations












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