Touch Stay AMA
Andy, Tyann, and one specially selected guest solve your burning questions around guest experience & communication. Send in your questions, raise your challenges – we WILL solve them!
How to become an elite player in the vacation rental industry
Join Tyann as she quizzes Jeff Seifert (Paradise in Hawaii), Rebecca Lombardo (The 100 Collection) and Cheyenne Hayes (Red Rock Vacation Rentals) for actionable takeaways to accelerate your vacation rental business to be one of the very, very best.
- Features and experiences guests love most about the very best vacation rentals
- Service, support and marketing excellence levels that keeps owners on-side
- Tools to transform your business from manual and manic to human yet automated
- How to balance marketing, management, processes and expectations for ‘elite’ success
Touch Stay x Short Term Rentalz webinar: customer lifetime value
Touch Stay x Hospitable webinar: harnessing the power of direct bookings
Tyann recently hosted a webinar with our industry friends, Hospitable (a leading tech company specialising in direct booking solutions), titled 'How to achieve more revenue, repeats, and control with direct bookings'.
The ROI of Airbnb guidebooks & guest communications
Tyann, our Queen of Guest Experience, talked to Paul Hall of OwnerRez to discuss the what, why and how of effective and exceptional guest communication. She covered everything from why she loves communicating with guests, how she uses the Touch Stay x OwnerRez integration, and her application of Memo in her Airbnb guidebooks keep guests excited and informed about their stay.
Do less, talk more: achieve competitive advantage & more bookings
Andy talked to Vanessa Glossop, Anytime Booking, and Mark Simpson, Boostly, about how to surface your unique selling proposition (USPs) and let your excellence shine, avoid having to micro-manage guests and transform tough guests into raving fans!
AMA: how to adopt a more sustainable vacation rental business
We talk to Bob Garner, owner of Casal dei Fichi, about how manageable sustainable changes benefit the environment and help you tap into a growing market of eco-conscious travellers.
AMA: how to use floor plans in your vacation rental marketing
We talk to Rebecca Lombardo from TruPlace about how you can use floor plans to attract guests to your property and set accurate expectations.
AMA: how to get the most out of large group bookings
We talk to Ed Maughan from GroupAccommodation.com about optimising your large rental property. Discover how you can prime your guests to have a wonderful time.
AMA: photography and direct bookings with ACT Studios
We talk to Andy & Jo about the power of professional photography for your direct booking website. Watch now to get the inside scoop from holiday rental marketing pros.