Emma, Head of Product Marketing & Partnerships, is back to introduce Touch Stay's new guidebook templates designed to help you manage more of your business operations in one place. The session covers how to manage these templates, organisational tips, plus a Q&A session.
Watch the 'New guidebook templates' webinar here, or read on for key takeaways:
Timestamped insights
- 0:45 ✨ New guidebook templates: Touch Stay has introduced a variety of new templates to help users manage various aspects of their business.
- 2:31 1️⃣ More of your business operations in one place: the goal is to simplify and centralise business operations, rather than using multiple tools and logins.
- 6:47 👀 Demo time: the webinar includes a walkthrough of how to use the new templates within a Touch Stay account.
- 10:59 🔁 Easy guidebook duplication: users can duplicate templates to save time when creating guides with similar content.
- 19:54 🗂️ Better organisation: it's now possible to manage separate brands under different templates.
Why new guidebook templates were released
Touch Stay initially offered a single guidebook template designed for creating property guides for short-term rentals. However, customers found this template highly adaptable and began to use it for various purposes beyond just guest information, such as cleaning checklists, local area guides, and staff communication tools.
To accommodate these diverse uses, they would often create multiple Touch Stay accounts, each for a modified version of the original template for a specific purpose. This workaround, while resourceful, led to an inefficient workflow with multiple accounts and logins to manage.
Recognising this customer behaviour and the growing need for a more streamlined solution, Touch Stay developed a range of specialised templates to cater to these diverse use cases, eliminating the need for duplicate accounts and simplifying the guide creation process for their users.
What new templates are available?
Touch Stay now offers a wide range of different types of guidebook templates, with more in the pipeline! So, whatever your business requirements, Touch Stay has you covered. Check out our latest templates:
- Short term rental
- RV/Motorhome
- Destination guide
- Events & conferences app
- Cleaning guide
- Owner onboarding manual
- Standard operating procedure
- Wedding app
- Pet sitting
- Home exchange
- Create your own
Check out Touch Stay’s full range of guidebook templates
Benefits of using multiple templates
Using multiple templates within Touch Stay empowers businesses to streamline their operations by centralising various aspects of their workflow. Instead of relying on scattered tools and platforms, users can manage everything from property guides and cleaning checklists to team communication and local area information within a single Touch Stay account.
This consolidation not only simplifies access and management but also enables users to adapt existing templates to their specific needs, saving time and effort in content creation. Additionally, the ability to schedule communications across different templates further enhances operational efficiency by automating messages to teams, cleaners, or other stakeholders based on booking details and other triggers.
Real-world example
Tyann Marcink, a property manager and power user of Touch Stay, exemplifies the practical benefits of utilising multiple templates to manage her short-term rental business, Branson Family Retreats.
Tyann effectively employs four distinct Touch Stay templates to streamline her operations and enhance guest experiences. These templates include:
- a comprehensive property guide for guests
- a detailed field guide for her on-the-ground team
- a meticulous cleaning guide for her cleaning crew to maintain high standards
- a dedicated guide for property owners to ensure transparent communication and manage expectations
This real-world example demonstrates how Touch Stay's versatile templates can be tailored to address the specific needs of different stakeholders, ultimately contributing to a more efficient and successful short-term rental operation.
Tips for organising your account
Efficient organisation is key to maximising the benefits of Touch Stay's multiple templates.
- Users are encouraged to rename templates to align with their specific use case or brand, making navigation and identification easier for themselves and their team members.
- Assigning user roles at the template level allows for granular control over access, ensuring that sensitive information remains secure and that team members only have access to the templates relevant to their responsibilities.
- For businesses managing multiple brands, Touch Stay offers the flexibility to create separate templates for each brand, facilitating distinct branding and messaging while still enjoying the consolidated benefits of a single Touch Stay account.
Key takeaways
- Touch Stay's new templates offer a more efficient way to manage various aspects of a short-term rental business.
- The templates are customisable, allowing users to tailor them to their specific needs.
- Touch Stay continues to evolve, with plans for new integrations and features to further enhance user experience.
Discover how easy it is to centralise all your business operations with multiple guidebook templates under one account!