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Airbnb has rolled out major changes, and short-term rental hosts are feeling the impact. In this Touch Stay webinar, Emma Cole and Mark Simpson broke down what’s new, what it means for your business, and how you can protect your margins while building a stronger direct booking strategy.
Here’s what we covered:
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Policy & compliance updates – including fee transparency rules, off-platform payments, and restrictions on guest communication.
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Airbnb’s new host-only fee model – how to adjust pricing to maintain margins as Airbnb shifts to a 15.5% host fee.
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OTA landscape shifts – how Airbnb compares to VRBO and Booking.com, and why hosts need to monitor channel mix carefully.
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Why direct bookings matter more than ever – higher ADRs, longer stays, lower commissions, and stronger guest relationships.
Mark also shared actionable steps for navigating these changes and answered live questions from hosts on protecting profits and future-proofing their business.