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The ROI of Airbnb guidebooks & guest communications

Tyann, our Queen of Guest Experience, talked to Paul Hall of OwnerRez to discuss the what, why and how of effective and exceptional guest communication. She covered everything from why she loves communicating with guests, how she uses the Touch Stay x OwnerRez integration, and her application of Memo in her Airbnb guidebooks keep guests excited and informed about their stay.


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