01 NEW GUIDEBOOK
A guidebook built around your guests
A modern, mobile-first guidebook that guides guests through every stage of their stay, with the right information at the right moment.
NOW LIVE · 2026 RELEASE
The guest experience,
reimagined.
A smarter way to guide every guest, through every stage of their stay. Meet the new Touch Stay experience, redesigned to surface the right information at the right moment, make every stay easier for guests, and give you more ways to engage them.
WHAT'S NEW
A reimagined guidebook.
A smarter Hub.
More value for you.
Three major updates designed to make Touch Stay work harder for you, from a better guest journey and easier guidebook management to a new way to save on your subscription.
02 NEW HUB
Guidebook management made easier
A rebuilt, more intuitive Hub, organised around your guidebooks, so you spend less time navigating and more time creating.
03 NEW WAY TO SAVE
Rewards that cover your costs
Recommending Touch Stay just got more rewarding. Earn account credit for every host and guest referral, helping cover more of your own subscription.
THE NEXT GENERATION OF TOUCH STAY GUIDEBOOKS
Guidebook: rebuilt from the ground up.
Not just a fresh new look, but a smarter, faster, more intuitive experience, built around one simple idea: guiding guests through every stage of their stay, with the right information, actions and experiences surfacing at the right moment.
Designed around the guest journey
From planning and arrival to the stay itself and check-out, the new guidebook is organised around the way guests actually experience their stay.
The right info, at the right moment
Important details, helpful actions and relevant experiences surface naturally as guests move through each stage of their stay.
More than a guidebook
More widgets help guests see information clearly, make the most of available experiences, products and services, and ultimately contribute to better reviews.
What this means for your guests.
A cleaner, mobile-first experience
The right information at every stage of their stay
Faster, smoother arrivals and check-ins
Less searching, more enjoying their stay
Introducing · 01
A brand-new, modern guidebook
Your guidebook is a key part of the guest experience. So we've made it faster, more intuitive and even easier to use on the go, with a mobile-first experience designed for every stage of the stay.
Everything guests need, now easier to find and act on. A redesigned Home brings the most relevant stay details and actions together, while Info, Store and Assistant give guests clear places to find answers, discover extras and get help.
INTRODUCING - 02
Guided by every stage of the stay
A great stay depends on getting the right details to guests at the right moment, from arrival to departure, rather than all at once.
The new Stay Timeline organises the guest experience around each stage of the stay, so guests see what matters most from pre-arrival and check-in to the stay itself, check-out and beyond. Create your Stay Timeline once and use it across your guidebooks, making it easy to deliver a consistent guest journey as you grow.
Available on Growth + Legacy Max.
INTRODUCING - 03
Rich new widgets
The little details can make a big difference to a guest's stay. That's why we've made essential information clearer, more useful and easier to act on.
New rich widgets put key stay details front and centre, from Wi-Fi and access codes to weather, transport and local recommendations, so guests can see what they need and take action in seconds.
INTRODUCING - 04
Built-in guest registration
Collecting the right guest details is essential for hosts in many markets. So we've made it simpler and more secure, built directly into the guest journey.
A secure, compliance-ready registration flow, built right into your guidebook. Guests can confirm their details, ID information, and stay in one seamless experience, helping you meet local regulations while making arrival smoother for everyone.
Available on Growth, Pro and Legacy Max.
INTRODUCING - 05
Registration for the whole group
When registration applies to the whole group, collecting everyone's details shouldn't mean more work for you.
The lead guest can invite everyone else to register themselves using a shared group link, each guest completes their own details, all connected to the same stay, so there's less for you to manage.
Available on Growth, Pro and Legacy Max.
GUIDEBOOK + HUB, TOGETHER
The new guidebook lives in the New Hub.
The redesigned guidebook, the Stay Timeline and guest registration are all part of the New Hub. Switch it on whenever you're ready to see them.
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All new features live in the New Hub. That's where every future update will happen. Your data stays in sync and everything you've created is fully compatible.
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Switch at your own pace. Move between the new and current Hub freely. From January 2027 the New Hub becomes the default, with your data carried over, and you can always switch back.
A NEW EXPERIENCE FOR YOU, TOO
The Hub, reimagined.
We didn't just rethink what guests see. We rebuilt the experience behind the scenes, giving you a faster, more intuitive place to manage your guidebooks and everything around them.
The biggest shift? One guidebook at a time.
The New Hub puts each guidebook at the centre of the experience. Focus on the guidebook you're working on, easily move between guides, and manage everything in a way that feels natural, whether you have one guidebook or many.
One workspace
Everything in one workspace
Each guidebook lives in a single, focused workspace, organised into clear sections. Everything you need to build and manage your guidebook is right there, so you spend less time navigating and more time creating.
See it as guests do
Live guest preview
See your changes through your guests’ eyes as you make them. The new two-pane editor gives you a live preview right alongside your work, so you can see exactly what guests will see without saving, switching screens or leaving the editor.
Sharing, simplified
Share your guidebook, your way
QR codes, print, links and guest invitations are all together in one place, giving you a simple way to share your guidebook however works best for you and your guests.
Multi-guidebook management
Managing more guidebooks just got easier.
The real advantage of the New Hub as your portfolio grows: build your content once, set your standards once, and keep everything neatly organised, giving every guidebook a consistent foundation without multiplying the work.
Build once, use everywhere
Account library
Create content once and reuse it across your guidebooks. Update it in one place, and the change flows through everywhere it's used, keeping content consistent without repeating the work.
Set your standards once
Guidebook defaults
Set your standard values once, and new guidebooks can inherit them automatically, making it faster to get each new property set up while keeping your experience consistent.
Tags & structure
Smarter organisation
Organise guidebooks with tags and keep account-wide settings separate from guidebook-specific ones, so it stays easy to find, manage and control what you need as your portfolio grows.
WHAT HOSTS TOLD US
Built on real host feedback.
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We need to collect driving licence numbers, guest counts and booking references, for health, safety and security.
Host
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Guest registration is legally mandated for us. Today we do it manually through Airbnb chat, we'd love it automated.
Host
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Xxxxx
Xxxxx
REFER & EARN
Love Touch Stay? Get rewarded for spreading the word.
Two ways to earn account credit towards your own subscription. The more you recommend Touch Stay, the more of your subscription your rewards can cover.
$100 per host
Host to host
Earn $100 in account credit for every host who subscribes through your personal link. Credits stack, so the more hosts you refer, the more of your Touch Stay subscription you can cover. Your referral link is already waiting in your Hub.
💡 Refer one host, and you host for free
That $100 covers roughly a year on the Starter plan.
Do the math.
$15 per referral
Guest referrals
Switch on guest referrals in your guidebook once and earn $15 every time a guest's referral converts, completely on autopilot. Referrals are tracked automatically, with no posting, pitching or follow-up from you.
🎁 Your guests get rewarded, too
When their referral converts, they get a $20 Tremendous voucher with 2,500+ rewards to choose from.
FOR THE HOST YOU REFER
Your referral gets rewarded, too
Sharing should feel good for both sides. So when a host joins through your link, there's a welcome reward waiting for them too.
10% welcome discount
For their first Touch Stay purchase, on any monthly or annual subscription. Automatically applied when they sign up through your link and start a trial. No codes, no hoops.
