Touch Stay & Stayntouch

Give guests clear, branded instructions while you enjoy fewer questions and less manual data entry.

Sync your room types and automate guest communications while you spend less time on manual admin.

Connect Touch Stay with Stayntouch to automatically turn your room types and reservations into beautifully personalised digital guidebooks, shared with guests at exactly the right time.

Plug and play

Connect Touch Stay and Stayntouch in just a few clicks — no coding required.

Inventory Auto-Match

Instantly match Stayntouch room types to existing Touch Stay guides for accurate mapping.

Reservation Sync

Automatically sync future reservations so guests receive perfectly timed, personalised guide links.

Communication Made Simple

Share Touch Stay guides through Stayntouch's message inbox or automate delivery through Memo so guests always have the right information at the right time.

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Instantly send a unique guide link for every reservation via Memo, Touch Stay's built-in messaging tool, without copying and pasting URLs.
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Prefer to keep comms in Stayntouch? Drop the quick-share link directly into your Stayntouch message templates instead.
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Schedule your first message about an hour after reservation so both systems have time to process the data and generate the guide link.

Easy Optimisation with Stayntouch and Touch Stay

Spend less time on admin and more time delighting guests by letting Touch Stay work alongside Stayntouch.

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Plug and play: connect via the Partners tab using login credentials or the API details provided by your Stayntouch support team.
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Inventory auto-match: match existing Touch Stay guides to Stayntouch room types, then import any unmatched ones — including room type name, address, and cover photo — so every room has a complete, on-brand guide.
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Reservation sync: choose to sync all reservations or new ones only, and optionally filter to fully paid reservations only — letting Touch Stay create invitations in the background while you keep working.

What Guests Need

Deliver the right information at the right time automatically, with personalised guides built from Stayntouch reservation data.

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Guides personalise with guest first and last name, arrival and departure dates, and contact details pulled straight from Stayntouch.
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Optional fields like number of adults, children, and infants, plus confirmation number and promotion code, can be mapped to custom fields to tailor content for each stay.
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Guests self-serve from clear check-in details and room information, while you track synced reservations from the Invitations page in Message Hub.

Create moments, not just stays.