Touch Stay AMA

Andy, Tyann, and one specially selected guest solve your burning questions around guest experience & communication. Send in your questions, raise your challenges – we WILL solve them!

Our latest AMA: The role of guest review scores in listing site rankings

We were joined by Thibault Masson to discuss how great guest reviews improve your ranking on booking platforms. With five years of experience at Booking.com and his own vacation rental businesses, Thibault gave us the inside scoop on how listing sites rank your property.

We covered the psychology of guest reviews, exactly how you can improve your property’s ranking, the impact of lower scoring reviews, and much more!

Select Thibault’s AMA below to watch the recording and to read about our key takeaways.